There was a recall and the vehicle was repaired but i had to take it back because it was not done correctly. The second time the service manager promised to to the work in one hour, but after two hours they told me i had to leave the vehicle. I don’t appreciate that your time is valuable but my time is not. The next day they called later in the afternoon but it was impossible for me to pick it up. The following day I called to ask if a shuttle was available, and the answer was yes but in a couple hours, they could not estimate how many hours. This is not acceptable because it was Boerne Jeep’s fault for not repairing the vehicle and inspect the work and the second mistake to asure to fix the problem in one hour and the third mistake not to have any regard for your clients time
1/30/2021
Steven H. VERIFIED CUSTOMER
Matt and really your whole team is awesome. You know how to connect with people in each of their circumstances. That is huge. I appreciate the personal attention y’all give me each time I’m at your dealership. Well done- I will be back fir service and if I decided to buy a vehicle again! Thanks
1/30/2021
Charles B. VERIFIED CUSTOMER
Quick timely service
1/28/2021
Marco T. VERIFIED CUSTOMER
Great customer service
1/28/2021
Roger M. VERIFIED CUSTOMER
Great service
1/28/2021
Melba L. VERIFIED CUSTOMER
Matthew was amazing took care of me without finding other stuff to charge me for either he just did An awesome job.
1/28/2021
Kirk F. VERIFIED CUSTOMER
Friggin love this dude. Keep him around :)
1/28/2021
Herrell H. VERIFIED CUSTOMER
Service was great as usual. Appreciate the customer service.
1/27/2021
JESSICA C. VERIFIED CUSTOMER
Ruben and the service team were great.
1/27/2021
Ivan F. VERIFIED CUSTOMER
very happy with the service
1/27/2021
John G. VERIFIED CUSTOMER
Job well done.
Thanks
1/27/2021
Michael F. VERIFIED CUSTOMER
This was my first visit to Boerne Dodge for service. All went ok in Service dept