Lawrence was fantastic - very responsive and always prompt.
3/21/2021
Krikette S. VERIFIED CUSTOMER
I thought that the service done was exceptional I was surprised that they did not wash my Jeep after changing the oil.
3/20/2021
Shauna C. VERIFIED CUSTOMER
Excellent service and my service advisor Matt and his team are great and a pleasure to work with =) Thanks!
3/20/2021
Karina R. VERIFIED CUSTOMER
Delayed response with the status update of my Jeep. Poor communication. Customer service is not what I expected. I was told that I didn't need an appointment and yet my Jeep didn't get looked at until the next day. However many vehicles they had to service was not my fault. If I'm told something I expect for you to follow through. Don't give me false hope. I also had to pay for a rental car out of my pocket because my Jeep wasn't looked at when I was told. Very unsatisfied and will not recommend.
3/20/2021
Michael B. VERIFIED CUSTOMER
The service was great, very respectful staff. He answered all of my questions and the service didnt take too long. I also want to give a big thanks to your salesman eddie white, he saw me checking out some trucks and offered help with looking at new trucks, im not ready for a new truck so i declined but he still offered to get me coffee which i definitely accepted. Great staff and if i decide to trade up im going back to yall and calling eddie white!
3/20/2021
Rick D. VERIFIED CUSTOMER
Great Service
Very Professional
3/19/2021
Scott H. VERIFIED CUSTOMER
Very efficient and extremely nice people. Waiting room was great for the time I spent there. It would be awesome for a quieter atmosphere for business people to take calls.
3/19/2021
Jerad P. VERIFIED CUSTOMER
Way to many people without mask and getting way to close to me with out a mask. I understand that Boerne Dodge may not require mask but when someone has it on, I do not need the service people breathing on me. I will not be bring my truck back to get service.
3/19/2021
Stephanie G. VERIFIED CUSTOMER
Great service, Lawrence was very efficient in taking care of the needs of my jeep. Thanks
3/18/2021
Paul R. VERIFIED CUSTOMER
Yhx
3/17/2021
Vickie T. VERIFIED CUSTOMER
Very very helpful and kept us informed about vehicle. Beyond expectations.
3/16/2021
Gillerma P. VERIFIED CUSTOMER
Awesome job well done!!!
3/15/2021
Donna F. VERIFIED CUSTOMER
Excellent service!
Thank you!
3/15/2021
DAVID S. VERIFIED CUSTOMER
The service was great. They couldn’t rotate the tires because the wheel lock wasn’t in the truck. They were the last ones to use it . They said they ordered me one because the whole department including parts did not have one for my truck which I bought from there.
3/13/2021
KARL B. VERIFIED CUSTOMER
You did a great job and we will come back!
3/13/2021
KAREN S. VERIFIED CUSTOMER
Matthew kept me up to date on the status of my car while it was in for service. He explained everything that was going on and the issue the car was having and what it would take to get the car repaired. No surprises.
3/13/2021
Michelle B. VERIFIED CUSTOMER
Matthew was attentive and knowledgable; however, service was out of parts for a recall so now I have to go back in 7 days for the 2nd recall on my vehicle.
3/12/2021
Luis V. VERIFIED CUSTOMER
Always a great experience at Boerne Dodge! Thank you!!!
3/12/2021
Jay P. VERIFIED CUSTOMER
Quick service. The techs actually changed my tire pressure after rotating my tires! They have not done that in the past.
3/12/2021
Mario H. VERIFIED CUSTOMER
Made sure that I was taken care of and even called me in to get my vehicle fixed, due to my situation in he military. I will continue to go back to them for further normal maintenance.