Thank you to Giancarlo Lopez and the rest of the service team (Dustin). Excellent communication, work done in a timely fashion and everyone I came into contact with at the dealership was courteous. Thank you for a very pleasant experience.
6/14/2021
MAILENY L. VERIFIED CUSTOMER
Excelent service!
6/14/2021
Mark D. VERIFIED CUSTOMER
I’m very satisfied with the quality of service I received from Giancarlo and Audi Coral Springs. They answered all my questions and I plan to visit them again in the near future.
6/14/2021
Jacob L. VERIFIED CUSTOMER
Great job! 5 stars Rodrigo was great at communicating!
6/14/2021
Ankur K. VERIFIED CUSTOMER
We had discusses the car to be washed and vaccines inside.
But that was don’t done. Outside wash was also not done properly and there was no vacuuming done inside.
Not impressed at all with this.
I am assuming the service has been performed. No way for me to tell anything on the mechanics. I can only see superficial items.
6/14/2021
Earline S. VERIFIED CUSTOMER
5 star
6/14/2021
Michael F. VERIFIED CUSTOMER
First time having service at your dealership and was completely satisfied. Having the techs make videos is a fantastic idea. Also Giancarlo was very knowledgeable and best of all patient with all my questions! Thank you!
6/14/2021
Deborah B. VERIFIED CUSTOMER
Great service from Giancarlo!
6/14/2021
Kristin C. VERIFIED CUSTOMER
Thanks Giancarlo for your professionalism and great service!
6/14/2021
Donald U. VERIFIED CUSTOMER
Was very disappointed with the cost quoted to me to repair the passenger seat heat display, Over $700!! Outrageous!!!
However, Luana Cruz was great!!
6/12/2021
Dario S. VERIFIED CUSTOMER
Alton was very easy to communicate and give timely updates with service. Thank you Alton
6/12/2021
Anthony S. VERIFIED CUSTOMER
I was very Impressed with Rodrigo he was very good with all communication. I was very impressed with Luana Cruz and Lakeshia Barther they both true professionals and were very kind and prompt in helping and answering questions. Excellent service by them. I did not like the service by Nikki Johnson she was very unfriendly, left me standing there , and truly looking very much like she did not want to be bothered. Thankfully for Lakeshia who saw me waiting she came inside to help me check out. If she did not show up I may have been left there awhile. Not very good customer service skills of Ms Johnson.
6/12/2021
Carol R. VERIFIED CUSTOMER
My reservation was not in the system; and there was no loaner. I waited 3 hours for my car. I was told that I would be asked to approve any additional work that was identified during service before it was performed. There was additional service performed that I was not aware of until I received my bill.
6/12/2021
Lloydlyn J. VERIFIED CUSTOMER
AJ BIRD!!! Great guy. Great service!
6/11/2021
Raymond P. VERIFIED CUSTOMER
Rodrigo is a pleasure to work with
6/11/2021
Eugene S. VERIFIED CUSTOMER
She was excellent.
6/11/2021
Moises J. VERIFIED CUSTOMER
Outstanding customer service!
6/11/2021
John K. VERIFIED CUSTOMER
Luana was great, the courtesy loaner was great,and the problem was fixes under warranty. The only thing that kept it from being perfect, was if my car was washed when it was returned to me.
6/10/2021
Frederick B. VERIFIED CUSTOMER
It was an A-1 experience.
6/10/2021
Deiber G. VERIFIED CUSTOMER
Excellent service I really appreciate thanks Rodrigo