Just surprised that I spent $3000 on the service and was charged $6.58 for fuel for the loaner. I Didn’t want to go in the long lines trying to get fuel as you’re aware of that is in a very big shortage right now. He five
5/14/2021
Carine P. VERIFIED CUSTOMER
Very professional and efficient ! Very pleased with my experience!
5/14/2021
Carol K. VERIFIED CUSTOMER
I have called them there many times to get a hold of my service representative and she never return my phone calls and on top of that when I dropped off the car that you guys let us use why our car was being worked on the next day I called in the morning to to her and she never returned my phone call I finally got a phone call in the afternoon in our car was ready so I came by about 430 5 o’clock and I made sure I filled up the tank of gas I did not take a toll road but when I returned it I Astor do I owe anything she said no then the next day today the 13th I got charge $22.47 and I called to find out why. And she never gave me a call back I left messages time and time again finally in late afternoon she finally talk to me that is not really good service good service is to satisfy your customers that means return the phone calls when you get them. I thought I having the Audi that we will get good service like one we had the Mercedes they gave us first class service and I thought Audi was supposed to be the same thing hopefully you could change my mind if you need to talk to me you can call me at ****-****-xxxx I really do appreciate it thank you
5/13/2021
Fred C. VERIFIED CUSTOMER
The best
5/13/2021
Khamphet X. VERIFIED CUSTOMER
Luana is always provides me with exceptional care.
5/13/2021
Tarsha L. VERIFIED CUSTOMER
Rodrigo was amazing!
5/13/2021
Naomi K. VERIFIED CUSTOMER
Thanks again for your help
Very grateful for your excellent service
5/12/2021
Daniel . VERIFIED CUSTOMER
We always work with Rodrigo and are very happy with the service.
5/12/2021
George C. VERIFIED CUSTOMER
Prompt, courteous gentleman. Moved the service process along very well.
5/12/2021
Bruce E. VERIFIED CUSTOMER
The best
5/12/2021
Michael A. VERIFIED CUSTOMER
Luana is always on top of her game
She keeps me informed of the progress and is always available
or gets back to me in a reasonable timeframe
5/12/2021
Catherine M. VERIFIED CUSTOMER
I wait to long and my problem was not resolve
5/11/2021
Helaine B. VERIFIED CUSTOMER
Giancarlo is great. He does a really good job. I was not satisfied because diagnosis was so expensive and we decided to leave the emergency brake light on. I think this price was excessive when no work was actually done. Also I felt very uncomfortable that several employees did not keep masks on or request customers to put their masks back on when they took them off.
5/11/2021
Kosha S. VERIFIED CUSTOMER
????
5/11/2021
Dodi G. VERIFIED CUSTOMER
Very efficient, careful, explains well, generous, kind.
5/11/2021
Chantelle C. VERIFIED CUSTOMER
My tech Sean **** was Awesome!
5/10/2021
Eleanor D. VERIFIED CUSTOMER
Steve is so professional and a very nice man.
5/10/2021
Yin M. VERIFIED CUSTOMER
Luana is the best.
5/9/2021
Ausrele P. VERIFIED CUSTOMER
I’d like to think my positive comments were submitted successfully. I have nothing but praise for the dealership and the people who work there.