The service department at this dealership is top notch. They listen to what I have to say, detect what needs to be done, and then executes the tasks in a professional manner. Manager Chris has a good team and I applaud how well they work together. Service writer Jesus recognizes me and instinctively what I need. I bought my Forester new 23 months ago. It has 88,600 miles on it. I plan on acquiring my next vehicle here once it hits @ 200,000 miles.
9/15/2024
Ronald S. VERIFIED CUSTOMER
Alex was very professional.
9/15/2024
Sean H. VERIFIED CUSTOMER
Sandra is amazing! She stands out amongst her peers. The service and customer service is top notch. Alex does great as well. Super smart. Knows his stuff!
9/15/2024
Anthony G. VERIFIED CUSTOMER
Service and people are good, just that the tire light came back on shortly after I left
9/15/2024
Dexter S. VERIFIED CUSTOMER
Quick service
9/15/2024
Dena R. VERIFIED CUSTOMER
V
9/15/2024
Shaowen L. VERIFIED CUSTOMER
Alex Shuster is awesome. Thanks for the service.
9/15/2024
Jared N. VERIFIED CUSTOMER
They did great as always
9/14/2024
Lyndon H. VERIFIED CUSTOMER
Alexander took care of my problem and save me an extra trip over there from Palestine.
9/14/2024
Francis T. VERIFIED CUSTOMER
Chris and crew always take care of us. Zech has great attitude and customer service flair.
9/12/2024
Mary N. VERIFIED CUSTOMER
I had quick service. My service person was very through and answered
All of my questions and concerns .
9/11/2024
Dexter S. VERIFIED CUSTOMER
Thanks
9/10/2024
Stacy W. VERIFIED CUSTOMER
Service advisor Alex was excellent. Great communication and very knowledgeable.
9/10/2024
Edgar L. VERIFIED CUSTOMER
Tnx????
9/10/2024
Theodore S. VERIFIED CUSTOMER
I'm glad they were able to the update to the software the same day.
I'm disappointed the Crosstrek would stop working just because it needs a software update I hope this is not something that keeps happening it would lead to me becoming very dissatisfied with having purchased a Subaru
9/10/2024
Wayne F. VERIFIED CUSTOMER
ALEX IS TERRIFIC AS ARE TECHNICIANS.
9/7/2024
Aslehy A. VERIFIED CUSTOMER
Buena atención y rápido servicio hacia a todo su equipo
9/7/2024
Andrew Z. VERIFIED CUSTOMER
It took 6 weeks and countless calls to the dealership and Subaru corporate offices to get warranty work completed. My "service advisor " was nearly impossible to get on the phone and when I did finally get to actually talk to her, she was pretty much useless. Her supervisor had to handle everything simply because she doesn't have a clue about her job. This entire repair should have taken no more than a week. The only good thing I can say is that they did provide me a very nice loaner car while they were fumbling with the warranty repair. This was handled so poorly that I will never go back to that dealership and will think twice about buying another Subaru
9/6/2024
Jock W. VERIFIED CUSTOMER
Drove vehicle back home and smoke was coming from under the hood. We did not have that issue before we dropped it off for an oil change, rear brake repair and tire rotation. Car was towed back to Rockwall Subaru. Waiting for an update.
9/5/2024
Mary H. VERIFIED CUSTOMER
Everyone at this dealership has been very accommodating and attentive to all my needs.