The friendliness and professionalism from Jesus Herrera made the servicing of my Subaru an experience of ease! I was able to come and pick up my vehicle two hours after dropping it off. The service department also sends a Multipoint inspection of your car that allows you to avoid future problems on the road. Thank you Rockwall Norm Reeves Subaru team for all your help!
6/14/2024
Joseph M. VERIFIED CUSTOMER
I have had my vehicle 20 months. I have 7300 miles on it. Been to multiple dealerships, including Phoenix, Cincinnati, and I believe me. Maine. I have owned 34 vehicles and this is the only one that went back to the dealership for regular maintenance. These guys take really good care of me and I appreciate the little things that they do for maintaining my Subaru. Phases, and Heather were very informative on my last visit. I talked to Chris on the way out about my next visit which will probably be the end of August as I’m planning on taking two more trips. A little extra something for me to make my Subaru experience a lot more fun. The one dealership I did not like was in Mississippi, and that was the service. I did have some fun interacting with two of the sales guys, but it was a slow day for them. But as far as this dealership is concerned, it’s a five star all day every day!
6/13/2024
Brianna N. VERIFIED CUSTOMER
Great staff - super knowledgeable - very welcoming
6/13/2024
Brian B. VERIFIED CUSTOMER
Alex Shuster was a great service advisor! Very happy with this visit.
6/12/2024
Chad I. VERIFIED CUSTOMER
Alex was great, always a pleasure to talk to.
6/12/2024
William Z. VERIFIED CUSTOMER
Good service from Jesus and the whole team!
6/11/2024
Donna O. VERIFIED CUSTOMER
This dealership continues to be my favorite, ever! Thank you for the top notch kindness and service.
6/11/2024
Thomas H. VERIFIED CUSTOMER
Heather did a good job getting our Outback serviced. Well satisfied - thanks.
6/11/2024
Tim W. VERIFIED CUSTOMER
I look forward to continue service on my vehicle with your dealership. Heather was very helpful with getting me through the process.
6/10/2024
Stefani W. VERIFIED CUSTOMER
Mr Subaru ALWAYS goes above and beyond with his level of customer service!! I recommend Alex Shuster to all of my friends and family who own a Subaru!!
6/9/2024
Jeffrey T. VERIFIED CUSTOMER
Amazing service! Super fast, awesome people, love the videos and communication. Thank you all!
6/9/2024
Bijay S. VERIFIED CUSTOMER
Love it!
6/9/2024
Sheila H. VERIFIED CUSTOMER
Great service and friendly technician.
6/9/2024
Bruce W. VERIFIED CUSTOMER
Sandra did an outstanding job. My first service was quick and she kept me updated on the progress. Great job!
6/9/2024
Dianne V. VERIFIED CUSTOMER
Always confident I’ll receive great service!
6/7/2024
Corene A. VERIFIED CUSTOMER
Great service and the mechanic took time to explain what he did to my car and also what he didn’t need to do.cause my car didn’t require much service.
6/7/2024
Brandy R. VERIFIED CUSTOMER
Thank you
6/7/2024
April C. VERIFIED CUSTOMER
Yes but y’all failed to properly inflate my tires to the specified air volume. New tire has 38 pounds but should have been 33.
6/6/2024
Theresa C. VERIFIED CUSTOMER
Heather always takes excellent care of me when I go to service dept! Won't go to anyone else!
6/6/2024
Mario V. VERIFIED CUSTOMER
Chris Pinedo? Was thorough, Professional and Listen to me, which I appreciate.