Chris Pineda was very professional and courteous.
He explained every item with great detail and knowledge..
I was very pleased with his handling of my problems.
3/29/2024
Cynthia C. VERIFIED CUSTOMER
Everything was explained to me so I understood. Quick work
3/29/2024
Martin M. VERIFIED CUSTOMER
Not happy at all with Norm Reeves and will not be back. The advisor Jesus Herrera said I needed a brake fluid exchange which they proceeded to change.
Only after I checked my own records, this same service was done at Norm Reeves in June '23. I had to tell them to stop the service since they recently completed this and I refused to pay for this service.
Felt like you are trying to cheat me and the advisor was not knowledgeable. Made the entire day chaotic. Came in for a scheduled oil change and did not leave until 3 hours later due to him being unprofessional and aloof. Will go elsewhere, too bad for you I was looking at new cars there too.
3/28/2024
Emmanuel A. VERIFIED CUSTOMER
Fast service.
3/28/2024
Joe B. VERIFIED CUSTOMER
Great service!
3/27/2024
Joseph M. VERIFIED CUSTOMER
Sandra took very good care of me. She understood exactly what I wanted done. Diagnosed accordingly, and executed perfectly. She also helped me with some peripheral information and advice which I appreciate. The staff up there has been exceptionally accommodating since I bought my Subaru new 18 months ago.
3/26/2024
Theresa C. VERIFIED CUSTOMER
Everything was done in a timely manner & service was excellent as always!
3/26/2024
Zechariah R. VERIFIED CUSTOMER
Happy that the service department was ultimately able to get the issue diagnosed and resolved, and they helped me out with a loaner as well.
3/25/2024
Ruben A. VERIFIED CUSTOMER
Heather was so wonderful ?? will be back because of her