Jesus my SA, listened to my inquiries and fulfilled all of them. I would not hesitate to ask for him next time.
2/27/2024
Amorae D. VERIFIED CUSTOMER
Alex Shuster was great to work with!
2/27/2024
Frances R. VERIFIED CUSTOMER
Great as always, really appreciated the heads up on the the nail in the tire. Thanks, Roger Rickard
2/27/2024
Sheena A. VERIFIED CUSTOMER
The service was great up until the lady that called on Friday to tell me my car was ready.. I didn't appreciate being told " we need the loaner back( with a sense of attitude )when it was expressed that I wouldn't hear back until earliest Saturday with a update.. I understand and appreciate that my car was fixed earlier than expected but that doesn't mean I was able to swing on by to switch.
I called later that day and spoke with the gentleman about the situation. He understood and noted in my account I would be there on Saturday to pick up my car. I expressed to him that I would not be able to leave work until 3:00 p.m. and I live over an hour away in most traffic situations.
We got there on Saturday and no one was there to swap out cars. The sales department had to call in someone to come find my paperwork and keys. This gentleman was extremely apologetic and I appreciate him coming back to take care of the situation. All in all generally good experience minus the conversation my assistant had with the lady calling regarding the car.
2/26/2024
James O. VERIFIED CUSTOMER
Outstanding service representative in Mr. Subaru.
2/25/2024
Adrian L. VERIFIED CUSTOMER
5 stars!
2/24/2024
Alfredo M. VERIFIED CUSTOMER
Happy they were able to do my first oil change a day earlier and I like that they do a thorough check via video plus go through the video to explain what they did.
2/24/2024
June B. VERIFIED CUSTOMER
Great service
2/23/2024
Michael B. VERIFIED CUSTOMER
Heather was very helpful and kept me up to date on the status of my car. I appreciate the loner.
2/22/2024
Oscar V. VERIFIED CUSTOMER
Alexander Shuster was really knowledgeable about everything. Excellent customer service. Thanks!
2/22/2024
Bryn L. VERIFIED CUSTOMER
This place rocks everyone there are super friendly and really took great care of my car. I would recommend this place to everyone. Hugs .
2/22/2024
Mehdany M. VERIFIED CUSTOMER
Keep up the good work and best customer service!
2/21/2024
Vladislav D. VERIFIED CUSTOMER
Everything was done fast and with good quality
2/20/2024
John H. VERIFIED CUSTOMER
Vehicle service was good, appreciate the car wash, but disappointed that at least the front seat and floor mats were not vacuumed.
2/20/2024
Dawn M. VERIFIED CUSTOMER
Subaru service is better than any other dealership I have ever used. They are very fast and thorough!
2/17/2024
Anthony G. VERIFIED CUSTOMER
From the first person that greeted me to the work performed I like