Excellent customer service and fast as well! Will be using Norm Reeves in the future for service maintenance!
12/28/2023
Charles M. VERIFIED CUSTOMER
Heather has been keeping me up to date on everything. Thank you Heather very much for all the work you have done for me.
12/28/2023
Michael W. VERIFIED CUSTOMER
Everything to date has been great with Norm Reeves. Please keep up the great work.
12/27/2023
Rudy M. VERIFIED CUSTOMER
It was great
12/27/2023
Bobby D. VERIFIED CUSTOMER
Absolutely great experience. I give Heather a thumbs up ????
12/24/2023
Barry C. VERIFIED CUSTOMER
As always, Chris and the whole crew were great! I continue to spread the word on how much I appreciate the excellent service at Norm Reeves. You are the best! Hope you all have a wonderful Holiday and look forward to seeing you next year for continued top notch service.
12/23/2023
Linda Sue. VERIFIED CUSTOMER
Happy as if we were at Sewell
12/23/2023
Kamal S. VERIFIED CUSTOMER
Awesome service and great team
12/23/2023
Jesse R. VERIFIED CUSTOMER
Chris was kind and courteous. Friendly service from beginning to end. Thank you!
12/20/2023
James D. VERIFIED CUSTOMER
I wasn’t completely satisfied because I thought the recall item was going to be completed during my scheduled maintenance service visit, but it wasn’t due to the dealership not having received the part(s) from Subaru. It would have been nice if someone could have given me a heads up with the calls and texts I received a couple of days before my visit. I now have to reschedule another appointment, but I don’t know when that will be since I don’t know when the part(s) will be received by the dealership. Other than this, I was completely satisfied with the service I received today.
12/20/2023
James T. VERIFIED CUSTOMER
Heather was very helpful and professional.
12/20/2023
Charles S. VERIFIED CUSTOMER
Jesus Herrera went above expectations as he listen to my concerns about call center not forwarding my request for a service advisor phone call. He took care of everything for the 42,000 mile maintenance and then went over new videos of work as well as the report.
12/19/2023
David B. VERIFIED CUSTOMER
Thanks!
12/17/2023
Edgar L. VERIFIED CUSTOMER
Fantastic THANK YOU
12/17/2023
Steven B. VERIFIED CUSTOMER
Once again, you provided more than I expected, in good time. Thank you.
12/16/2023
Candice M. VERIFIED CUSTOMER
Everyone was so friendly and accommodating! Chris was so kind to fit us in without an appointment and had us in and out in a reasonable amount of time!! Super impressed with this dealership!!
12/16/2023
Marie C. VERIFIED CUSTOMER
Always have a fantastic experience. Chris is very helpful.
12/16/2023
Kenneth J. VERIFIED CUSTOMER
Great experience and super friendly staff.
12/16/2023
Frances G. VERIFIED CUSTOMER
Needed battery and dealership couldn’t provide one. Had to buy outside extended warranty. Should have been covered by warranty