Great customer service! Matt Winters is the absolute best!!
7/7/2022
Melissa R. VERIFIED CUSTOMER
Great service and all of my questions were answered!
7/6/2022
Juan M. VERIFIED CUSTOMER
They said they’d check my car to see why the emergency parking button was not disengaging, and when I went to pick it up they said they’d have someone look at it to check it. I didn’t have time so I had to leave. Everybody was nice though…
7/6/2022
Cindy M. VERIFIED CUSTOMER
Awesome service - friendly staff - wonderful car !!!!
7/3/2022
John K. VERIFIED CUSTOMER
My experience with the service department at Norm Reeves Subaru was far above and beyond my expectations. These are good people.
7/2/2022
Maria C. VERIFIED CUSTOMER
Love this service department and staff
7/2/2022
Zona H. VERIFIED CUSTOMER
Always excellent customer service
7/1/2022
Kayla W. VERIFIED CUSTOMER
Have always had a wonderful experience here!
7/1/2022
Ken P. VERIFIED CUSTOMER
This was the greatest service experience of all time! I didn’t want to go to the dealer because I am always concerned about the cost. But Matt did everything in his power to help out. He spent a great deal of time working with my service warranty until he got it done. He could have easily given up and left me with nothing but costly alternatives or pushed worst case scenarios but I felt he kept trying to make it work for me. I bought a new Honda and couple of years ago because I heard they were relatable. I used the used the Rockwall Honda dealer down the street. About 3 weeks after the purchase we started having issues. Their service department said it was due to flooding in the rain though we parked in the garage from the day we bought it. I literally traded it just because I felt the service department was going to kill me over time. If Matt stays at y’all’s place I may be making a new Subaru purchase there soon. Was really an awesome experience to have someone not try and take advantage of the customer for once. Will definitely have great things to say about y’all’s dealership after today!!
6/30/2022
Breanne B. VERIFIED CUSTOMER
Chris and all of the tech were amazing and got the job done.
6/30/2022
Donald S. VERIFIED CUSTOMER
Alex as you already know is the best ..thx for all..The Stephens w/3 Outback’s
6/26/2022
Amy D. VERIFIED CUSTOMER
Alex in the service department is always knowledgeable and helpful in servicing my vehicle. I know my car is in good hands. I feel confident knowing that my car is always well taken care of. ~Amy D
6/25/2022
Debra I. VERIFIED CUSTOMER
Matt was very helpful with getting my car diagnosed and back out quickly. Even though it was bad news on my car, Matt worked hard to give me several options to think over so that I could make a good decision on what to do. Thanks Matt and Reeves Subaru!
6/24/2022
Marco H. VERIFIED CUSTOMER
When the new STI comes out, whenever Subaru does whatever they're gonna do with that car, then yes to trade appraisal.
The express service was extremely timely and satisfied all my needs!
6/23/2022
Catherine C. VERIFIED CUSTOMER
Karina rubio went above and beyond. Thanks for making my week!
6/22/2022
James T. VERIFIED CUSTOMER
Thanks for quick service.
6/19/2022
Glenna P. VERIFIED CUSTOMER
Karina took good care of my service needs!
6/18/2022
Jorge P. VERIFIED CUSTOMER
I like sevice, fast and proficional
6/14/2022
Cynthia T. VERIFIED CUSTOMER
Great service! You were able to squeeze us in at the last minute for a diagnostic and even some routine maintenance (oil change) our car was due for. Saved us having to make another trip. Thank you!
6/12/2022
Virginia D. VERIFIED CUSTOMER
The service could not have been better. Matt Winters was well informed re every question I asked. Even with the need for a new tire, I was in & out in less than 45 minutes. Very impressive service. Thank you.