Alex is awesome, accommodating and I had a quick, hassle free visit today. Thank you.
12/19/2021
Kai K. VERIFIED CUSTOMER
Chris was kind, friendly , thorough.
12/19/2021
Lyndon S. VERIFIED CUSTOMER
Alex Shuster is the best service advisor I have EVER dealt with!
12/16/2021
Roman A. VERIFIED CUSTOMER
Service was fast and friendly
12/16/2021
Tammie B. VERIFIED CUSTOMER
Alex is GREAT!!!!!!
12/16/2021
Laura G. VERIFIED CUSTOMER
Matt was amazing. They got us in & out in 30 minutes. Absolutely amazing!!!
12/15/2021
Shirley T. VERIFIED CUSTOMER
Alex was very helpful and explained to us everything that was being done. Service was excellent.
12/15/2021
Janice J. VERIFIED CUSTOMER
The crew that handled my situation was courteous, kind and professional. Good service- good people.
12/15/2021
Lydon S. VERIFIED CUSTOMER
Alex is awesome.
12/14/2021
Billie T. VERIFIED CUSTOMER
Yes I was very please
12/14/2021
Beth S. VERIFIED CUSTOMER
Was a great experience, great service, and a pleasure.
12/12/2021
James C. VERIFIED CUSTOMER
The oil change and transmission relearn was good.
The recall repair left the car with a gasoline odor. I’d suggest letting customers know about this side effect in advance. I was requested to bring the car in with less than half a tank to avoid having gaooline fumes. My car had the low fuel light on. My expectation was a repair with no lingering issues.
I provided similar feedback to Mario’s request on the service.
The experiments scheduling , dropping off and length of service was outstanding. This level of service has been consistent at the dealership. My issue is with the expectation of the repair and after effect.
12/12/2021
Leslie K. VERIFIED CUSTOMER
Brooke is amazing!
12/12/2021
Stephen H. VERIFIED CUSTOMER
Chris treated me as though my car were his.
12/12/2021
Cheryl B. VERIFIED CUSTOMER
Chris listened carefully to my needs and concerns and addressed them to my satisfaction. He was very professional and knowledgeable, but also friendly and kind. Could not have asked for better service or a more pleasant experience.
12/11/2021
Craig B. VERIFIED CUSTOMER
Brock was very helpful from start of phone call when asked her if I could bring car in for oil change and tire rotation she got me scheduled and met me at my car when I pulled in She went over a small problem I had occur when bringing car in for factory recall on my fuel pump she got that issue resolved and oil change done in less than half hour so very satisfied
12/10/2021
Barbara S. VERIFIED CUSTOMER
Alex was a professional person. He was knowledgeable , friendly and a pleasure to work with. He is an asset to Norm Reeves Subaru dealership. I would highly recommend him to anyone. Thanks, Barbara & Bill Stewart, Rockwall, Tx