Candace was very informative, accommodating and pleasant. An asset to your company.
Thank you Candace Harrington
Barbara S
7/23/2021
Ricardo L. VERIFIED CUSTOMER
Thanks
7/23/2021
Gabriela G. VERIFIED CUSTOMER
Thank you Osvaldo!
7/23/2021
Sulma A. VERIFIED CUSTOMER
I when for a oil change and I told them I only one a oil change I ask another worker how much was a oil change and he said 59.99 and I said to him why this guy is charged me 89.95 I when back to him and he said the car was done and them I said well I told you I only want an oil change and I said so you still will charge me 89.95 and his yeah the car is done and I told him I thought you said you will call the work to put the tires back since the rotated them
So yes I’m not happy first time this happened to me and I always bring my car here for an oil change but after this I don’t think I want to come back
7/23/2021
Freddy D. VERIFIED CUSTOMER
You guys did a great job like always. I appreciate Phil’s knowledge and expertise
7/23/2021
Jody F. VERIFIED CUSTOMER
Mr. H. Gonzalez was great it was my first time there a he basically lead the way for me. He know exactly want to do took care of my needs and questions. It was dicta great experience going to Claremont Toyota
7/22/2021
Pinky N. VERIFIED CUSTOMER
Scott is very accommodating and professional.
7/22/2021
Shiow-Jen L. VERIFIED CUSTOMER
I had an appointment at 10:15am, I was told it takes about 2 hours to finish the oil change. However, the service was done by 3:00 pm. It took more than 4 hours to finish. It should be improved in the future. Thanks
7/22/2021
Edward D. VERIFIED CUSTOMER
Thank you for the follow up. Look forward to being a regular customer if same service and pricing continues. Thanks again. Edward D
7/22/2021
Tyrone H. VERIFIED CUSTOMER
Excellent customer service
7/22/2021
Terry P. VERIFIED CUSTOMER
Your phone system is junk. Stop wasting your money on it. Call your service department like a customer would and be treated to the wonderful junk system and see for yourself. Your phone system rings somewhere and then hangs up on you. Great for customer satisfaction.
7/22/2021
Anita L. VERIFIED CUSTOMER
Great person
7/22/2021
Tony Paredes. VERIFIED CUSTOMER
Olivia is what u would say a class act service writer!!! Going beyond the expectations of a guest.. with a smile n 5 important things I say that makes a great employee fir clairmont Toyota!! #1- communication on all levels and assured me my vehicle would be service correctly ....#2-do the right thing- n did not turn me away n got my truck serviced treating me as a valued customer..#3-attitude was and is always above par on every visit!! Makes u feel comfortable n wanted peaceful n easy making sure to ask all questions needed..#4-.. effort- she took me in when all reservations were full although I told her I would come back another time... but insisted I stay for the few hours on a oil change, how can I not when she made the effort to get me in with a great attitude by doing the right thing, and communication from the get go... we are ladies and gentlemen serving ladies and gentlemen “ that was Olivia!!!! Great asset for ur dealership! Whole idea is ito make sure guest come back n get the best service fir a great reputation for clairmont Toyota!!! A+! Olivia!! That’s my score alway n every time I go!!
7/22/2021
Tom M. VERIFIED CUSTOMER
Every staff member I encountered was friendly, professional and knowledgeable, especially Jeremy. Great service!
7/22/2021
Bacilio C. VERIFIED CUSTOMER
Thanks
7/22/2021
Sam G. VERIFIED CUSTOMER
She was very friendly and fast to answer my question.
7/22/2021
Wasim A. VERIFIED CUSTOMER
It took over a little over 2 hours and I have express for the vehicle
And when I take my cars in it’s quick…
Bernadette Ahmad
7/22/2021
Gabriel G. VERIFIED CUSTOMER
1,300 dollars to fix my interior when the parts cost about 100.
7/22/2021
Margaret R. VERIFIED CUSTOMER
This doesn't seem right. I'm very unhappy with my service and I'm going to be connecting Toyota corp.