Thank You for all the great service and patience. The mechanics do an awesome job resolving a variety of complex issues efficiently and accurately. Again, Thank You again for all of your hard work and dedication to ensuring my vehicle is dependable, safe, and drives well. Hope the coffee machine is back soon! Thanks!
7/3/2021
Wade C. VERIFIED CUSTOMER
We had an appointment for an oil change and had to wait for TWO hours because the service advisor went to lunch at some point. What is the point of having an appointment if my vehicle isn't taken care of in a timely manner?? Also a car wash was promised and we asked for a rain check. When we arrived we mentioned this and were told to ask again NEXT TIME WE COME BACK FOR SERVICE!!! And maybe the car wash will be in service again! Seriously? If you need to bribe customers, use a valid bribe. This is fraud and terrible customer service.
7/3/2021
Isaias G. VERIFIED CUSTOMER
Ozzy was polite and professional.
7/2/2021
Grant D. VERIFIED CUSTOMER
No comments for now.
7/2/2021
Cambria D. VERIFIED CUSTOMER
Great service. Car looked very clean- an added bonus.
7/2/2021
John H. VERIFIED CUSTOMER
Bert did a great job serving us. He understands and practices positive and genuine customer service. Very good communicator. Thank you very much.
7/2/2021
John T. VERIFIED CUSTOMER
Once I get notified work is complete and I end up waiting forever for my vehicle. WTH? Thats a complete disregard for a customer...like a slap in the face!
7/2/2021
Jonathan S. VERIFIED CUSTOMER
I was supposed to get a free car wash with the special coupon I brought in, but i did not. Otherwise i was happy with the service.
7/2/2021
Debbie V. VERIFIED CUSTOMER
Olive was great!
7/2/2021
Peter Griffieth. VERIFIED CUSTOMER
I’m just a little frustrated with having to wait a full 8 hour day to tell me the work that was supposed to be preformed on my vehicle wasn’t done even though my advisor had me return the very next day to get what I originally came in for done and not what the advisor suggested...
7/2/2021
Jeffrey S. VERIFIED CUSTOMER
Phil Tarin did an excellent job! I highly recommend him to help other customers.
7/2/2021
Daniel C. VERIFIED CUSTOMER
Luis was great!
7/1/2021
Kevin V. VERIFIED CUSTOMER
Osvaldo was awesome and had my truck back quick! Also helped me with a recall on my truck.
7/1/2021
Victoria Medlock. VERIFIED CUSTOMER
Wonderful service and always kept me updated. Explained the repairs. They order me a lyft. I'll recommend their services to anyone.
7/1/2021
Therese D. VERIFIED CUSTOMER
I’ve never been disappointed with the service at Claremont Toyota. This was my first encounter with Juanita Moran. She was friendly, courteous, and professional.
7/1/2021
Ching-Hsi L. VERIFIED CUSTOMER
PhillipTarin was a great person and great service
the only problem is tech job waiting too long
7/1/2021
Andy King. VERIFIED CUSTOMER
good service
7/1/2021
Geneva F. VERIFIED CUSTOMER
Timely and professional
7/1/2021
Curtis Y. VERIFIED CUSTOMER
You left the panels off of the back seat of my car that cover the battery and hybrid fan. I don't appreciate having to put it back together
7/1/2021
Hirohito K. VERIFIED CUSTOMER
Juanita is a very charming individual. Extremely friendly. Found me in the waiting lounge and personally let me know my car was ready. I really appreciate that.