Scott is and always been professional in his job in service department.
My Highlander is a 2009 and he has always taken care of it.
Thank Scott again for us. Appreciate him.
Nancy j Brower
7/1/2021
Nataska W. VERIFIED CUSTOMER
My service guy Scott makes me happy every time I visit Toyota he made sure everything is done correctly thank you Scott and keep up the good work
7/1/2021
Maureen H. VERIFIED CUSTOMER
I like the changes. Good choice locating the cashier in the lounge.,Very organized and well staffed.
7/1/2021
David C. VERIFIED CUSTOMER
We would like to give 5 star for the service she provided.
7/1/2021
Haiyan Z. VERIFIED CUSTOMER
Timely, everyone looked like they knew what they were doing. Phil was under a lot of pressure due to the customer pickup transportation company failing to answer the phone. But Phil and the techs pulled things out of the fire and the car works great.
7/1/2021
Marion G. VERIFIED CUSTOMER
Thank
7/1/2021
Marguerite M. VERIFIED CUSTOMER
Phillip was very helpful and nice.????
6/30/2021
Anthony H. VERIFIED CUSTOMER
I spoke already this morning with Mike your service manager and I made him aware of the service that I received yesterday.
6/30/2021
Patricia I. VERIFIED CUSTOMER
Does not reply to messages.
6/30/2021
Shumin C. VERIFIED CUSTOMER
The service was very good.
6/30/2021
Jason S. VERIFIED CUSTOMER
I brought my 2001 sienna in for troubleshooting. I pulled the codes before I dropped it off.
I only brought it in to see if there really was an engine knock and not just a failed sensor. The mechanic didnt get that far.po325 code
Secondly, The po420 and 773 codes were not mentioned, or investigated to give me a sense of the total end cost of repairs at your shop
6/30/2021
Alfredo M. VERIFIED CUSTOMER
Mr. Zalibra always give us good service. He knows his job and is a good the best options . We appreciate his courtesy . Is an excellent employee.
6/30/2021
Hanping L. VERIFIED CUSTOMER
I spoke with Olive Vedoy Pratt, a service advisor, who was very impatient and had an awful attitude. I asked for a free oil change and she took advantage of my husband who speaks limited English, to insist him to pay ~$80 for maintenance which we did not even ask for. This is not acceptable. Instead of asking about what we needed ( I was trying to explain through the phone), she was condescending and rude and kept saying she had to see other customers before trying resolve the miscommunication, and refused to clarify with me on the phone. I have been a customer for at least 20 years and I have never experienced such rude service.
6/30/2021
Raymund G. VERIFIED CUSTOMER
Professional, helpful, and highly knowledgeable. Service with a great smile.
6/30/2021
Martha C. VERIFIED CUSTOMER
Ok
6/30/2021
Ray H. VERIFIED CUSTOMER
Everyone that worked with me at Claremont Toyota was awesome!
6/30/2021
Pudpong B. VERIFIED CUSTOMER
Every time that I brought my car for services, I was told a shorter waiting times than the actual service times. Why can't just give me the real times.
6/30/2021
Gregory Z. VERIFIED CUSTOMER
Had an appointment at 3 PM and was helped until 4 pm. The service has gotten alot sloppier. Even picking up my vehicle was a long process I am not content with today's service.