I work in Pico Rivera, I decided to drop off my car the night before it was the only time I had a ride. I was in traffic for 2 hours I am aware I showed up 10 min till closing however to be ignored and be given dirty looks by your staff and not have 1 person approach me asking if I needed help was surprising to me. I was lied in and made eye contact with all the service writer and was not acknowledged. I waited and asked a gentleman for help he apologized for no one help and he brought Micheal to me. I want to say Michael was amazing so polite and less than 5 min I was out. I want to thank him for helping me even tho I showed up so close to closing. The rest of the staff should learn on customer service from him.
12/13/2021
Sharelle H. VERIFIED CUSTOMER
Well done
12/13/2021
Osiris P. VERIFIED CUSTOMER
Actually called to see if you guys could fix my Tire. I went yesterday to get my oil change and Service Rotate tires etc and When I left immediately my Put air in my tire came up on my back right tire didn’t put air in in thinking they must of forgot to put air in 1 the next morning it was flat
12/13/2021
Cristina G. VERIFIED CUSTOMER
Olive and Todd are amazing ????
12/13/2021
Jesus G. VERIFIED CUSTOMER
Fees too high for recommended service
12/13/2021
Nunila N. VERIFIED CUSTOMER
Yes … i had an excellent experience with Ozzy or Ossy .. he is a very nice , kind, polite , know his job and update me via text and voice mail of the status of my car and my car was done in no time at all…
I highly recommend him for all car repairs and maintenance ????????
12/13/2021
Mirna D. VERIFIED CUSTOMER
Service recall
12/12/2021
Anthony G. VERIFIED CUSTOMER
Oscar is always great to work with and he makes sure everything is done. Great job!
12/12/2021
Rosa M. VERIFIED CUSTOMER
Service was fast very pleased
12/12/2021
Jeane Z. VERIFIED CUSTOMER
Scott is very personable and helpful I feel my car is safe with him
12/12/2021
Valda G. VERIFIED CUSTOMER
Luis was friendly and professional. He kept me informed about the work being done.
12/12/2021
Gabriel V. VERIFIED CUSTOMER
She was very helpful
12/12/2021
Jaanelle B. VERIFIED CUSTOMER
Oscar was so awesome!
12/12/2021
Martha Wendler. VERIFIED CUSTOMER
Candace has a pleasant personality.I enjoyed interacting with her.
12/12/2021
Kimberly K. VERIFIED CUSTOMER
Very thorough and helpful...
12/12/2021
Norman F. VERIFIED CUSTOMER
Phil, Candace, and Marcos are outstanding.
The entire experience from the first phone call to the follow up service work was handled with professionalism in a personal way. My wife is very hard to please. Candace impressed her with each follow up to her questions. But more than that my Candace trusts your Candace. Marcus worked on my 1996 LX450 with precision and was willing to show me not only what he did, but what needs to serviced. I will be back for that work. Phil too treated us like we we were your most favored customer. These three are great. I TRUST they are being compensated in full plus more.
With sincerity
Norm Frank
12/12/2021
Carmelo R. VERIFIED CUSTOMER
Great service with olivia thank you!!!
12/12/2021
Heather D. VERIFIED CUSTOMER
Thank you very much for the great job & efficient service.
12/12/2021
Mandrells Body. VERIFIED CUSTOMER
Olivia was very professional and service team was good thanks for your service