Luis was great, very friendly and helpful. My service was quick, easy, and convenient. I am coming from another Toyota dealer and am confident I will return to Claremont Toyota.
11/22/2021
Emilia E. VERIFIED CUSTOMER
I needed a walk through of what was done upon checkout of my vehicle b/c some dashboard computer settings changed from original settings. I have to request for him in order to walk me through the settings. He came and tried but didn’t get through the original settings I’ve wanted, and just ok’d what’s was settled but not to my satisfaction, otherwise he was polite and friendly.
11/22/2021
Helber G. VERIFIED CUSTOMER
I am very satisfied with the service thanks
11/22/2021
Michelle R. VERIFIED CUSTOMER
He was very nice and professional.
11/22/2021
Jerry S. VERIFIED CUSTOMER
Thanks so much
11/22/2021
Vicki H. VERIFIED CUSTOMER
Olivia and your entire team were very professional and friendly.
11/22/2021
Eileen L. VERIFIED CUSTOMER
Super fast and easy!
11/22/2021
Arash G. VERIFIED CUSTOMER
A calm, dignified,trustworthy and kind men. thank you
11/22/2021
Rudolf P. VERIFIED CUSTOMER
I did see a service guy driving a customers car from the drop off bay to the service bay at a VERY high speed If I would have seen him drive my car like that I'd be going to another service center. The guy did have a dark brown or black knitted beanie on.
11/22/2021
Rosa G. VERIFIED CUSTOMER
The Advisor was extremely kind and patient (5 stars).
But, why is it so expensive to install the cabin air filter and the engine air filter? The cabin air filter cost $70+ to install, when it is extremely simple to install and it takes less than 5 minutes. Additionally, the person installing the filters isn’t getting extra money out of it since they get paid hourly. So, the filter should cost less than $20 and the labor should be at/less than the minimum wage. I understand you need to pay your other workers, but other fees are paid such as the monthly car payments, the “Warranty” that apparently barely covers my service.
And I also was suggested a “Carbon Clean-up”, I spoke about it and was given a great explanation by my advisor. Overall, I like the infrastructure set in place for getting my car checked up and the new “cashiers” addition to the lobby. Pricing made little sense to me and a better breakdown and explanation of why and how such services are priced so expensively, would definitely help Toyota for the future.
11/22/2021
Anthony C. VERIFIED CUSTOMER
Thank you
11/21/2021
Mike W. VERIFIED CUSTOMER
I heard rattling from under the car when I got home and shut the car door. I climbed under the car and found 3 of the 4 bolts barley on the skid plate along with oil on it. I tightened all the bolts and wiped off all the oil. I'll check it tomorrow to make sure no leaks.
11/21/2021
Sarem Y. VERIFIED CUSTOMER
Thank you Kevin and team. I was in and out within 1 hour! Wow!
11/21/2021
Salvador M. VERIFIED CUSTOMER
When my car was giving to me I didn’t notice passenger side was still full of water left water marks had to re wash my vehicle
11/21/2021
Rafael M. VERIFIED CUSTOMER
Thank
11/21/2021
Francisco G. VERIFIED CUSTOMER
Michael was extremely friendly and helpful when it came to my vehicle and my wife’s vehicle. He was in communication with us promptly and also help us way beyond.