He is experienced and helped me resolve the problem.
11/14/2021
David H. VERIFIED CUSTOMER
Michael was a nice and easy going person. He helped me with all my questions and overall provided great service.
11/14/2021
Dora M. VERIFIED CUSTOMER
Very satisfied with Michael Lopez very professional matter, Good job
11/14/2021
Angelina Q. VERIFIED CUSTOMER
Everything was smooth
11/14/2021
Adrian A. VERIFIED CUSTOMER
Thank you for prompt service
11/14/2021
Teresa B. VERIFIED CUSTOMER
Disappointed in Toyota service. Takes about an hour and half with an appointment, and When my service provider called me at 9 to ask if I wanted to replace my cabin air filter and my response was no he then said to give him about 5 to 10 min and I could go to the cashier. I went to the cashier after 10 min and no paperwork I'm asked to wait about 10 min then at 9:30 I received a text asking for another 10 min. During my visit I also found out that my prior last Free service Toyota didn't even change my oil.. seriously considering not returning.
11/14/2021
Larry G. VERIFIED CUSTOMER
Check in process took a while but everyone was helpful.
11/14/2021
Thomas M. VERIFIED CUSTOMER
Very good service.
11/13/2021
Karen S. VERIFIED CUSTOMER
Christina got me checked in quickly and clearly explained what would happen during my service appointment. When I had to return later in the day because of a fluid leak, Christina quickly sprang into action and had a service technician check my car and fix the problem.
11/13/2021
Susan K. VERIFIED CUSTOMER
Tarin was very efficient and super quick in getting everything done in such a way that it was truly a very relaxed experience. I am extremely happy with all my services there at Claremont Toyota. Your people that work there is Great! Thank you.
11/13/2021
Chris D. VERIFIED CUSTOMER
Olive was awesome , she kept me upto date in the progress of my car and did everything she said she would do and more.
I want her as my service rep all the time .
Thank you
11/13/2021
Daniel U. VERIFIED CUSTOMER
Oscar Armas is very helpful and friendly.
11/13/2021
Miguel M. VERIFIED CUSTOMER
Muy bien hecho me gusto
11/13/2021
Derek J. VERIFIED CUSTOMER
High 100%
11/13/2021
Jose T. VERIFIED CUSTOMER
Luis was professional and courteous. Great service.
11/13/2021
Richard M. VERIFIED CUSTOMER
I was not completely dissatisfied with the service. The advisor was kind and courteous, but I was disappointed that:
1. I wasn't told that the service may not be completed by the end of the day. Subsequently, I was forced to make other transportation arrangements.
2. I was never given a estimate on the cost to repair the vehicle.
3. I was never told if the repairs were necessary to assure the safety of the vehicle.
Thank you.