Mr. Humberto Gonzalez provided me with an outstanding experience. I am very appreciative if his attention to detail for maintaining my RAV4.
Thank you very much for your help and feedback Sir!
11/7/2021
Don L. VERIFIED CUSTOMER
Hugo greeted me promptly upon arrival. Wrote up my service request and called for my Lyft. Hugo contacted me as soon as the car was ready. The service was done expeditiously. The fastest ever.
Thank you Claremont Toyota for providing an awesome service. From the agent who scheduled my appointment; Hugo; mechanic; and the associate who drove the car over from the lot. And thank you for providing the Lyft service.
11/7/2021
Maria W. VERIFIED CUSTOMER
Michael was very courteous, I appreciate that my request, that no one enter my car if wearing cologne or perfume, was honored. The entire process from check-in to Check-out went very smoothly.
11/7/2021
Ervin R. VERIFIED CUSTOMER
Keep up the great work thanks to Phillip for his great customer service
11/7/2021
Luz G. VERIFIED CUSTOMER
He had a very good knowledge and very professional and polity ., he offer me a good package and told me about the others and he wasn’t too pushy to sell me all of them., he let me decide what was best for me and monetary wise ., very happy the way they set everything up ., very polite all associates
11/7/2021
Masood A. VERIFIED CUSTOMER
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11/7/2021
Galen K. VERIFIED CUSTOMER
The 15 minute wait to get fully checked in seemed excessive, especially since I had an appointment. Otherwise things were fine.
11/7/2021
Anggraini G. VERIFIED CUSTOMER
Great service-friendly
11/7/2021
Gwendola C. VERIFIED CUSTOMER
Treated me professionally and explained clearly what needed to be done.
A pleasure to work with him.
11/7/2021
Julio J. VERIFIED CUSTOMER
I had an appointment for 9:45. Scott the service advisor said car would be ready by 12 or 1pm. Paperwork also stated that. I called multiple times and was unable to get ahold of Scott or any update on my car. Car was done at until 3:40pm. I so have after market wheels which require a special lug nut socket which was not returned to me. I call es back telling them I did not get my socket back and was told they would TRY to get ahold of Scott and that he would call me back o he never did.
11/6/2021
Julie O. VERIFIED CUSTOMER
Osvaldo provided us with great customer service he helped us with everything. Communication was excellent.
11/6/2021
Virgina J. VERIFIED CUSTOMER
Phil is the best. I am always completely satisfied with the service he provides. He explains everything thoroughly to me.
11/6/2021
Godswill A. VERIFIED CUSTOMER
Thanks
11/6/2021
Aldon J. VERIFIED CUSTOMER
Great customer service!!!!
11/6/2021
Joel C. VERIFIED CUSTOMER
Scott was very professional and attentive. Very good customer service.
11/6/2021
Pablo A. VERIFIED CUSTOMER
I went in for a basic oil change today Friday 11-05-21 and I got home a few hours later I came out to go to the store and I notice oil under my vehicle. I will be calling tomorrow morning