Claremont Toyota Auto Repair Service

Oscar was great and very kind and answered all my questions.

Perfect service

I drive over an hour there instead of my local dealership 5 minutes from my house.

It’s shouldn’t take two hours for scheduled maintenance with an appointment.

Phil T always takes good care of our Tundra and Camry. He's a pleasure to work with and we always go to him. Thank you Phil and Toyota service people! Barbara A Johnson.

Very nice and pleasant to work with

Mr. Gonzalez was very Attentive And courteous

Your advisor Ozzie (Osvaldo G. ****) came out to inform me my car was ready, and I quote " he said as you probably well know that your car has a oil leak. I was in shock!! I told Ozzie I just got a new oil pan not to long ago...how can that be! Oil pans last up to 6 to 8 years. Or was this created by your oil technician. I would see and or have drops of oil at my assigned park space where I live and work. Something isn't adding up here. And if I did have oil leaking, I wouldn't have taken my vehicle to get the oil changed. When I returned home, after I ate dinner I was thinking OMG! I should check my oil...so after I wiped off the dip stick and inserted it back in and out, only to fine no oil on the dip stick? Whats really going on here? What happened? Did the oil tech only put half gallon of oil into my Car? IDK Also, I notice that my oil maintenance wasn't reset. I always thought Toyota provides this service as well because I don't see it flashing on dashboard when I turn on ignition. And the cashier...the young lady in the back could sure use some custom service skills. When I asked her to page Ozzie to see how much longer for oil change cause it had been 2hr-45min., she told me to walk back to his desk to see if he was ther." I said no..I'am a customer, can you call him please. She calls him and said, no answer....he may be at lunch. I asked her to page him then. After the page, Ozzie came . Unbelievable! :( Does this sounds like she wanted to help me? With all these excuses. I'am very dissatisfied with my overall experience today. 11/3/21 Winifred G

Job well done kevin is courteous and helpful at all times

The service was magnificent

Great service, and great customer service !!!!

His service was quite good

Scott was awesome. He provided great customer service

I really appreciate Oscars helpfulness and his friendliness. He was easy to work with and helped me a great deal. I

Luis was on time to help me with my car,Luis made everything go smooth,I'm very pleased with him.????????

I appreciate the quality job that was done for my vehicle, I just wish it didn’t take so long for it to get done. Each time that I have had an oil change done I waited 2-2+ hours WITH an appointment, I’m not sure what can be done to change that, but it does make it difficult for schedule purposes. I thank you again for the maintenance that was done for my car. The Oscar was very polite and courteous.

Great job.

Good job. Very nice attitude.

He clearly explained work to be done.

The job has not yet been completed, due to unfortunate set-backs. It’s clear my representative at Claremont Toyota, Candace Harrington, is doing a phenomenal job trying to provide excellent service.