I was very impressed with the customer service you provide I will Claremont my preferred place for auto maintenance .
11/2/2021
Julie O. VERIFIED CUSTOMER
Osvaldo provided me with great customer service. He kept me and my fiancé updated throughout the day without having an appointment. He explained to us the issue with the vehicle and what needs to be done. I will definitely be taking it back when service needed to him Osvaldo.
11/2/2021
Shari L. VERIFIED CUSTOMER
I really appreciate Candace Harrington. She adds a personal touch to her services. I was recently involved in a car accident because I was hit by a driver that damaged the front & back of my car. I let her know that my car was being repaired in a collision shop therefore I would have to bring it in for maintenance after it was repaired. She reached out to me a few times to check on my well being. She is like family to me. No matter what I am going through when I take my car for service Candace cares & takes time to listen.
11/2/2021
Isaac C. VERIFIED CUSTOMER
Humberto was professional and courteous.
11/2/2021
Keith D. VERIFIED CUSTOMER
Timely service and always a great experience
11/2/2021
Reynaldo M. VERIFIED CUSTOMER
Hugo was great! Very helpful explained the maintenance that was done to my car needs for the next service . He was also quick getting my oil change done. Job well done Hugo!
11/2/2021
Luan T. VERIFIED CUSTOMER
No comment.
11/2/2021
Martha M. VERIFIED CUSTOMER
Great service in timely fashion the service is fast with out an appointment I very happy with their service thank you Claremont Toyota
11/2/2021
Adriana C. VERIFIED CUSTOMER
My oil change took way to long to perform today, I waited an additional hour and a half after my vehicle was done to have it taken out to me.
11/2/2021
**** F. VERIFIED CUSTOMER
Thanx mike. You were very informative and helpful the whole time. Seems like you love your job and thats a great feeling to us as customers
11/2/2021
Andy D. VERIFIED CUSTOMER
Good service everyone is very nice n helpful especially mr.phil Tarin,we appreciate.
11/1/2021
Armando G. VERIFIED CUSTOMER
Excellent service!! Everyone is very welcoming and very professional!!
I will always go back to Claremont Toyota!!
11/1/2021
Caroline L. VERIFIED CUSTOMER
Great service
11/1/2021
Jhantu A. VERIFIED CUSTOMER
I am an existing customer for this dealership. I am extremely disappointed 10-30/21 service. I believe service advisor has nothing to do with this. Service technician is absolutely unacceptable. Here are my complaints: 1: when car was delivered front hood was opened. 2: Since the hood was opened, I wanted check and found out fluids were all over spiled during the flush. It was not cleaned. 3: My passenger side rear wheel front had a small clip ( do not know the part name) was loose, apprently tech throw it away. In the past I bought that from your delar. 3: Car ownership information was changed. My name is Naser Ahmed. This service experience is UNACCEPTABLE.
10/31/2021
Jose G. VERIFIED CUSTOMER
Love the service provided by the people at the front. Very helpful! Keep up with the good job.
10/31/2021
Amiel P. VERIFIED CUSTOMER
Exceptional customer service. I was very happy with the whole process. Would return
10/31/2021
Tanisha A. VERIFIED CUSTOMER
I I’ve was very efficient and explained her task as it relates to this vehicle without any problems .
Thank you
10/31/2021
Samuel A. VERIFIED CUSTOMER
I was satisfied with the work done today but advice Toyota to do a perfect job to avoid car recall every time. This recall is not good for business because it dampens Toyota owners enthusiasm and discourages potential buyers.
10/31/2021
Alfredo U. VERIFIED CUSTOMER
After I paid the cashier it took 30 minutes to get my car delivered. I asked 3 times how much longer it would be and the answer was there was a line of others waiting before me . I waited and waited I asked the cashier again how much more did I have to wait she took my invoice her self and found my keys at the station where no one was told I was waiting for my car. I’m not the only one waiting there was man who your workers could not find his car. I’m very upset my time is also important. I was thinking of purchasing a new Prius from Toyota but with service like that I’m having to think twice.
10/31/2021
Jesse C. VERIFIED CUSTOMER
Jeremy is an excellent customer service advisor he does his job well and is really friendly and is willing to help you