Too long of a wait even with an appointment I was told it would take about 2-3 hours and it took 4:30 hours for me to pick up my car I called 3 times and was Piut on hold for a combined total of an hour and 20 with no update. Requested to speak with a mgr and never came to assist me very unsatisfied during to the fact that I miss an appointment due to the long wait
10/30/2021
Kathy M. VERIFIED CUSTOMER
I didn’t know going to the dealership for service could be such a positive, stress-free experience. Olive showed me exceptional personal service.
10/30/2021
Melissa B. VERIFIED CUSTOMER
Phil is very nice and helpful and knowledgeable and friendly
10/30/2021
Carlyle G. VERIFIED CUSTOMER
She was very understanding when I explained my problem to her on the phone. I had my car towed in and she went over my car problem, provided a Lift driver to take me home. The problem was fixe Lift driver provided to take me back to get my car. Olive was very helpful through all this
10/30/2021
Ysel C. VERIFIED CUSTOMER
Thank you for the service
10/30/2021
Brenda C. VERIFIED CUSTOMER
He was great. Friendly and kind.
10/30/2021
Karla T. VERIFIED CUSTOMER
Scott is always very attentive, helpful and keeps me posted on the status of my car. He explains any concerns regarding my vehicle while explaining why certain parts need upgrades. I can always count on his experience, expertise and sound advice. I have complete faith and trust in him and his advice for my vehicle. I am a loyal client to Claremont Toyota because of the quality of service has granted me for the past 10 years.
10/30/2021
Nennete D. VERIFIED CUSTOMER
Scott Zalibra assisted me well. He is courteous.
The 2 things that I'm not please about is that I waited 4 hours inspite of having an appointment.
2nd, there are people in the waiting room who didn't wear mask. They sneezed and cough. They cover their mouth with their hands.
10/29/2021
Manuel R. VERIFIED CUSTOMER
I have had 6 Toyotas, four of them Camrys. Have always used the service at the dealership where I bought them. All of them bought new and traded in for another Toyota. You call my family a Toyota family.
10/29/2021
Mohaommad A. VERIFIED CUSTOMER
Friendly, attentive, fast.
10/29/2021
Mary Z. VERIFIED CUSTOMER
Luis was awesome...I was waiting for someone to help...I had an appt i was passed up a few times...he came to my vehicle and offered to help right away... thank u Luis!!!!
10/29/2021
Richard V. VERIFIED CUSTOMER
Your welcome
10/29/2021
Frank S. VERIFIED CUSTOMER
Personal very courteous.
10/29/2021
Vietchieu T. VERIFIED CUSTOMER
Great job. Well done, Candace! Thank you for taken very good care of me and I am very happy with your excellent care.
10/29/2021
Nader A. VERIFIED CUSTOMER
Mr Alvarez isthe best, thanks
10/29/2021
Ana L. VERIFIED CUSTOMER
Very professional
10/29/2021
Ranga K. VERIFIED CUSTOMER
Very courteous, prompt and very clean facility. Delivered the car on time as promised.
Thanks
10/29/2021
Luis R. VERIFIED CUSTOMER
Thank you Kevin!
10/29/2021
Ed S. VERIFIED CUSTOMER
I already answered a survey. Chistina was outstanding and an asset to your biz. Give her a raise!