Bert made sure he explained the repairs needed before I left with my car. I guess the girls had closed out my file prematurely. I will be back in next week for the rest of the work to be done on my car.
10/5/2021
Santos Ramos. VERIFIED CUSTOMER
Thank you!
10/5/2021
Adrian M. VERIFIED CUSTOMER
Very attentive ????
10/5/2021
Edward R. VERIFIED CUSTOMER
I neglected to ask about checking the spare tire condition prior to my service. Maybe it would be better that the service representitive ask about if the customer would like the service personnel check the spare tire.
10/5/2021
Anysia G. VERIFIED CUSTOMER
Horrible service. I was there for 3.5 hours not once did anyone update me.
10/5/2021
Stanley Aifesehi. VERIFIED CUSTOMER
I'm 100% satisfied with Oscar Vergara.
10/4/2021
Jody F. VERIFIED CUSTOMER
The experience that I received the Claremont Toyota is always top notch
10/4/2021
Alanzo H. VERIFIED CUSTOMER
Muy buen servicio se los recomiendo a todos muchas gracias por la ayuda ????????
10/4/2021
Patricia Ayala. VERIFIED CUSTOMER
It's wonderful to be greeted by Ed each time I bring my car in. He's very friendly and offers great customer service.
10/4/2021
Anthony C. VERIFIED CUSTOMER
I was asked for the best number to call, which I provided; however, my husband’s phone was called, instead of the number I provided, so I never received the call that my car was ready for pickup. Thankfully I realized that it was getting late and called to check up on it, and they let me know it was ready and I could still pick it up. When I arrived, the receptionist at the front desk informed me that the cashier was closed and that I couldn’t pick up my car until Monday. My ride had already left, but luckily I caught him and he told me to check in the back for myself. Luckily, I made it in time and was able to pickup my car, but I was very frustrated and disappointed by the lack of professionalism and help when I was in need due their error. Why even take my best number then call a different one?
10/3/2021
Elizabeth J. VERIFIED CUSTOMER
Jeremy is always a true professional. Informative, and helpful. He is a true asset to your company.
10/3/2021
Cheryl H. VERIFIED CUSTOMER
Was kept updated on the battery issue at all
10/3/2021
Natalie T. VERIFIED CUSTOMER
Easy peezy experience as always! And the gentleman who first checked me in for my appt was pure joy! I did not get his name but he was my first point of contact and what a great first impression if you’re new to the dealership! He was friendly, warm, and helpful!
10/3/2021
Manuel A. VERIFIED CUSTOMER
Jeremy has always done excellent service and would highly recommend him to take care of anyone’s vehicle.
10/3/2021
Miguel F. VERIFIED CUSTOMER
Kevin is an excelent advisor if I give a rate it is 10 out of 10, You shoud have more advisors like him.
10/3/2021
Gustavo O. VERIFIED CUSTOMER
None
10/3/2021
Vanessa R. VERIFIED CUSTOMER
Great service. Thank you!
10/3/2021
Janita F. VERIFIED CUSTOMER
None
10/3/2021
Patricia M. VERIFIED CUSTOMER
She was wonderful. When little challenges came up she took care of everything. Made it a much mote pleasant experience.