My appointment was at 9:30am. I pulled into the service line and waited 30 mins before a rep came to my car. I waited for my car in the lounge. At 12pm I asked how much longer it would take and I was told 20mins. At 12:45 I was finally brought to the cashiers. My car came out at 1pm. I did not receive a courtesy car wash. When I asked why, the guy said the car wash has been broken for the past six months. I waited 3 1/2 hours for my car and I didn’t even receive a car wash. I am very disappointed in the wait time for a simple oil change.
9/2/2021
Victor M. VERIFIED CUSTOMER
Someone scratch my window tint.
9/2/2021
Nathan R. VERIFIED CUSTOMER
Kevin was extremely helpful, knowledgeable, and diligent. He is a team superstar. I would definitely recommend others to come here and have Kevin help them!
9/1/2021
Steve S. VERIFIED CUSTOMER
Pleasure to work with Candace. Beauty and brains
9/1/2021
Shelby A. VERIFIED CUSTOMER
I really appreciated Oscar and how he offered me water after a 3 hour wait.
9/1/2021
Batson Donna. VERIFIED CUSTOMER
I came in for a DMV mandated recall I was not given the proper paperwork a pink or orange piece of paper so after going to register my vehicle I had to return to your place of business and get the proper paper to submit to DMV.
9/1/2021
Nigel R. VERIFIED CUSTOMER
Kind and willing to help
9/1/2021
Shannon S. VERIFIED CUSTOMER
Thank you Christina for being my service representative.
Great job! ????
Shannon S
9/1/2021
Santiago M. VERIFIED CUSTOMER
Luis was of great help and a complete professional, i appreciate his helpfulness and attention to my needs.
9/1/2021
Cynthia L. VERIFIED CUSTOMER
Quick & easy check in.
9/1/2021
Chris P. VERIFIED CUSTOMER
Service was unprofessionally unprovided.
9/1/2021
Guadalupe H. VERIFIED CUSTOMER
I have a great experience at Claremont Toyota. Luis R. Macias was so nice and helped me with all my questions, even asked for a Lyft to get back home. Thank you.
9/1/2021
Helen N. VERIFIED CUSTOMER
From the time of check in for my service appointment to the time my car was finished ALL the customer service workers, technicians, cashiers were so very nice, courteous, showed Friendly Customer Service & showed Outstanding workmanship. Highly recommended Claremont Toyota to anyone!!!
9/1/2021
Paul G. VERIFIED CUSTOMER
Thank you for an excellent experience,.I really appreciate the car wash!!!
9/1/2021
Laura V. VERIFIED CUSTOMER
Good service and everyone was so friendly
9/1/2021
Alexander W. VERIFIED CUSTOMER
Wonderful service that’s why I keep coming back!
9/1/2021
Jose S. VERIFIED CUSTOMER
Great service personal very profesional 100%
9/1/2021
Andrew F. VERIFIED CUSTOMER
My recent service experience with Hugo Ruiz Esquivel was great! He was very professional and very polite. He had my car in and out which was awesome and fantastic.
9/1/2021
Rogelio B. VERIFIED CUSTOMER
Thank you for by the attention thank you very very much ????