Not clear on the addnl'extended srvc wartanty sold when originally purchased veh. Christina's explanation was little diff frm last srvc'd by Phillip.
12/19/2021
Juergen B. VERIFIED CUSTOMER
Very Satisfied Customer this time around ???? Only a follow up Question of a lady calling me on the phone several months ago (about 4 ) asking me
why I had a negative experience on my other Services .I never heard back from Her or anyone from your Dealership.??Thank You
12/19/2021
Carolina Ramirez. VERIFIED CUSTOMER
Scheduled an appointment and took nearly 4 hours to return. Oscar was great and very helpful. Please provide a faster service.
12/19/2021
Claudia A. VERIFIED CUSTOMER
Really happy with service and flexibility to drive and out satisfied
12/19/2021
Luz R. VERIFIED CUSTOMER
Osvaldo very helpful worker .
12/19/2021
Laura C. VERIFIED CUSTOMER
Oscar worked in a timely manner to get everything I needed done. I appreciate all the help.
12/19/2021
Joane C. VERIFIED CUSTOMER
The oil change service normally take two hours. But only took one hour this time. I was very happy with Claremont Toyota service.
12/18/2021
Carlos S. VERIFIED CUSTOMER
Great service an customer service representative
12/18/2021
Gustavo O. VERIFIED CUSTOMER
great service, thank you.
12/18/2021
Jianhsin W. VERIFIED CUSTOMER
I couldn’t get my car back on time (or as promised) . It made my other things delayed.
12/18/2021
Gwynn M. VERIFIED CUSTOMER
Philip was very helpful got me a ride home and back to The dealership I was very grateful
12/18/2021
Gladys R. VERIFIED CUSTOMER
Mr Zalibra n Mr Tarin were very helpful n good listeners to the needs of my van. Both are gentlemen as they open the door when entering their office. Both are Great ASSETS to your company. Mr Tarin was very accommodating in helping me write my service while Mr Zalibra started at 8 am to close the department. They are Both Team players!!! Kudos to BOTH!!!
12/18/2021
Sharon S. VERIFIED CUSTOMER
Candace Harrington was exceptional in answering all my questions keeping me informed and assisting me getting to and from the dealership. She even asked if I would like the old 12 V battery to exchange for the deposit. She thought of everything! Thank you so much happy to meet her
12/18/2021
Dan O. VERIFIED CUSTOMER
Did a good job
12/18/2021
Darin R. VERIFIED CUSTOMER
He took very good care of our car He gave good customer service, was polite and was helpful.
12/18/2021
Dennis B. VERIFIED CUSTOMER
Candace was excellent. When she estimated that the service would be about 3 hours, I thought it was the same as the last time. Turns out that the service technician accelerated the service and it was only a bit over an hour. To complete the entire service checklist was remarkable. A big thanks to her and the technician. Above and beyond what I expected!
12/18/2021
Greg H. VERIFIED CUSTOMER
Olivia ..nice and helpful lady
12/18/2021
Eddie L. VERIFIED CUSTOMER
I’ve going to Claremont Toyota for over 20 years and have always had a great experience. Phil is my go to guy who has always taken good care of our vehicles. Thank you once again, see you in 5000 miles.
12/18/2021
Jose F. VERIFIED CUSTOMER
I brought my car at 8:15am and was attended immediately though my appointment is at 9:15am. At around 9:25 am I received a call informing me that my car is done and ready and I waited in your waiting room for somebody to call me. Past 10:00 am I approached your cashier and inquired about my car. The lady said she doesn’t have my papers yet so she went to look for it. She came back without my paperwork and when she asked the other cashier inside, the paperwork was with her. I hope next time that if they receive paperwork to call the clients immediately. I wasted almost an hour of my time .