All personal were friendly and helpful. Treated fairly with cost of services rendered. Took a little longer than I would expect but within reason. When I asked questions they were always addressed in a prompt manner. Gary L
4/13/2023
Beverly C. VERIFIED CUSTOMER
I like the service and friendly people I see when I’m there. Thank you
4/13/2023
Jeremy P. VERIFIED CUSTOMER
the gentleman at customer service kept me
informed all day and was super nice.
4/12/2023
Andrew C. VERIFIED CUSTOMER
I have been dealing with the same issue for over 1 year now!! My dash looks worse today than it did when I brought it in. This damage they are trying to repair is damage the technician caused in December 2021 when they installed my brake controller. I also called this past Monday to advise them that my check engine light was on and was hoping someone could check it today. I got told no sir you will need to bring it back. The earliest we can look at it is 4/27. I am sorry but this service department is the worst department I have ever worked with. I can call Toyota today and schedule an appointment tomorrow. I have called the Chevrolet dealer in the morning and had my vehicle in the same day. This service department needs help!!
4/12/2023
David G. VERIFIED CUSTOMER
Eddie was nice and Friendly
4/11/2023
Leonard L. VERIFIED CUSTOMER
Highly professional nice and kind person Eddie was. thank you.
4/7/2023
Maurice J. VERIFIED CUSTOMER
Worked well with me and completed the job. I want to thank everyone for the service Kynzee, technician.
4/7/2023
Dan K. VERIFIED CUSTOMER
Very helpful, answered questions. Researched to get answer she did know. Very satisfied
4/6/2023
Paula B. VERIFIED CUSTOMER
Very friendly and timely service. They kept me informed.
4/6/2023
Steven C. VERIFIED CUSTOMER
Just an oil change
Everything done on time
4/4/2023
Wanda B. VERIFIED CUSTOMER
Excellent customer service! Thank you!
4/4/2023
Kenworth Of. VERIFIED CUSTOMER
Since Ed Martin took over price of service went up quit a bit
4/4/2023
John F. VERIFIED CUSTOMER
Eddie was great. We’re not sure if the original diag was correct. I’m happy that the loght is off however one of my complaints (radio not working) dod not get addressed as they believe the issue was the computer. Please see my concerns on line two of 31981. Feel free to call John at ****-****-xxxx
4/3/2023
Robert S. VERIFIED CUSTOMER
For a oil change is $75 way too much very much uncalled for
4/1/2023
Armand G. VERIFIED CUSTOMER
Prompt, professional and polite.
3/31/2023
Michael A. VERIFIED CUSTOMER
One problem was never addressed
3/29/2023
Emma H. VERIFIED CUSTOMER
The team at Ed Martin are wonderful, attentive & very accommodating!
3/29/2023
Kenneth S. VERIFIED CUSTOMER
She was very helpful and very pleasant to deal with. She just did an awesome job !!