Teuh Fears , is extremely nice, courteous and very professional. She went out of her way to help me with a situation in my vehicle that I didn’t know how to work, she fixed it that’s what I mean. When I say good customer service she is extremely helpful and professional. Never been tonNissan and she made my first visit extraordinary.
10/22/2023
Denise S. VERIFIED CUSTOMER
From the moment we met Teuh she was courteous and showed a courteous demeanor of a willingness to help. She definitely delivered on the time expectation she estimates of the vehicle being completed. Actually, it was a little bit sooner ?.Teuh exceedingly delivered in every way of pleasing the customer! today.I also want to thank the service team as well, for taking such good care of my vehicle.
10/21/2023
John C. VERIFIED CUSTOMER
Krista Marie Calabrese is exceptional in her duties in Service in Nissan.
Keep an eye on her... she's a leader and a good one at that!
10/21/2023
Joseph J. VERIFIED CUSTOMER
Everything was excellent
10/21/2023
Jodee O. VERIFIED CUSTOMER
Brooke is an exceptional customer service agent. You don't find that type of service everywhere. She goes above and beyond. Thank you Brooke
10/20/2023
David H. VERIFIED CUSTOMER
I wasted 1 hour and 30 minutes of drive time to find out that a warranty does not cover a crack in a windshield but only cover repair for a chip. This could have been something I was told over the phone.
10/20/2023
Joan S. VERIFIED CUSTOMER
Brooke listens to me when I tell her that I have a problem with my car and she works hard to fix the issues.
10/20/2023
Lola T. VERIFIED CUSTOMER
Great work
10/20/2023
Sooy C. VERIFIED CUSTOMER
Completely satisfied
10/20/2023
Diane D. VERIFIED CUSTOMER
THE SERVICE WAS GOOD
10/19/2023
Sharon H. VERIFIED CUSTOMER
Brooke has excellent customer service skills. I called her yesterday and she scheduled me without hesitation today. She constantly checked on me while waiting to hive me updates. She has always made me feel like we have known each other for years. She is a great asset to your company!
10/19/2023
Shaula W. VERIFIED CUSTOMER
I am only dissatisfied because my truck still is having an issue. Brooke was great, kept me updated through everything
10/19/2023
Martha C. VERIFIED CUSTOMER
Great staff !!! Thank you all for your kindness & assistance!!
10/18/2023
Kavita P. VERIFIED CUSTOMER
Thank u tia fr all u do...
10/18/2023
Susan S. VERIFIED CUSTOMER
I was, as usual, extremely pleased with the service I received from Kristamarie Calabrese...my usual service rep. She handles herself with both warmth and professionalism at all times. In addition she demonstrates a good eye for detail when it comes to automobile-related issues. I really appreciate that and all the other fine qualities she exhibits when performing her job. I hope Matt Blatt Nissan appreciates the excellent job she does that always keeps the customers coming back to your company for service on their vehicles! She is really a treasure as an employee and as a person. Please thank her for me. Sincerely, Susan A. Schoen
10/17/2023
Christina N. VERIFIED CUSTOMER
Servie very done
10/16/2023
Rick C. VERIFIED CUSTOMER
Very satisfy with the service.
10/16/2023
Richard D. VERIFIED CUSTOMER
The only reason why I go to MATT Black is because of the service it is excellent and so is the service manager, Kristamarie Calabrese I had problems with the sales team so I am there only for the service which is excellent
10/14/2023
Gina Marie. VERIFIED CUSTOMER
I was not happy that I could not CHOOSE synthetic BLEND! For someone who religiously changes oil and doesn’t have sports car and doesn’t drive at high speeds not very far? I don’t need to spend the extra money for full synthetic oil - even the manufacturer doesn’t mandate full synthetic oil in this make and model— over $100 for an oil change? Definitely not coming back