Thank you Krista Calabrese for being so kind and helping me with my vehicle. l truly appreciate your help and kindness....very caring!
People like you make the world a better place.
Also thank you to... l believe but not so sure of her name, the woman with the blond hair sitting out in the last cubicle before you leave with your paperwork bc she helped me out the door looking for where my car was parked and the wind was so strong that it blew away my papers and she helped me pick them up & guided me to my car.
5/28/2023
Karen J. VERIFIED CUSTOMER
completely unhappy with the treatment i received today
Brook was not in today and your service team was ridiculously slow - 45 minutes to hand us no our keys- i never got my trade in / sale value- they said they were too busy from tuesday to saturday to do it!!!
they made it sound like only brook could help me and they didn’t want to bother!! outrageous service! also the guy would not drive my car to the front because it was too dangerous!! we drove it back to ocean city with out incident… i was completely disappointed with your service department
5/28/2023
Robert/Heidi R. VERIFIED CUSTOMER
I had a great experience
5/27/2023
Jesse G. VERIFIED CUSTOMER
Liked that it was straight forward and to the point. Went in for a diagnosic due to a check engine light. Resolved the codes that were popping up and didn't try to upsell on other unnecessary things. I've worked at a Nissan dealership in the past, plus at other businesses, I've seen them try to sell the customer an air filter by showing them a "dirty" air filter, among other upsells. I had my war face ready to do battle. But not required here which was nicely surprising. Brooke was great, very informative and cool. She knows how to translate mechanical jargon into words the customer can understand. I would recommend you guys to others, plus would come back for other stuff my mechanic is not able to do. Thanks
5/27/2023
Ali A. VERIFIED CUSTOMER
Krista was one of the best service advisor I ever come across with. Very knowledgeable about her work. Great service, communicates well and makes you feel like you are a priority and will do what it takes to make you happy.
5/26/2023
Yolanda M. VERIFIED CUSTOMER
Teuh is very personable,always has a warm welcoming smile on her face.She lets you know step by step and walks you thru the process.She explains everything in detail.Teuh is truly a asset to the company
5/26/2023
Sharlene L. VERIFIED CUSTOMER
I have been a customer with Nissan for many years and it's mainly because of the great customer service and quality merchandise! KRISTAMARIE is awesome always!
5/25/2023
Gary J. VERIFIED CUSTOMER
Conner is the best service advisor I’ve ever experienced… and I’m 72 . He goes out of his way to make sure everything is understandable. Answers all questions , is polite and knowledgeable. He’s a pleasure to work with . Thanks Conner , I wish they were all like YOU !!!!!????????????????????????
5/25/2023
Jesse B. VERIFIED CUSTOMER
Love Krista! She’s the best!
5/25/2023
Mourad Y. VERIFIED CUSTOMER
Thank you so much for your good service ????
5/24/2023
Lola T. VERIFIED CUSTOMER
I am extremely disappointed with the service provided by Nissan. Despite spending over $2000 on repairs, the engine light issue in my vehicle persists. It was caused by a part that could have easily been replaced. This experience has left me questioning the quality of their service.
5/24/2023
Melisa M. VERIFIED CUSTOMER
Brooke was amazingly helpful!
5/23/2023
Marisa M. VERIFIED CUSTOMER
Teuh was an absolute delight to work with! I felt very taken care of.
5/23/2023
Richard D. VERIFIED CUSTOMER
Kristamarie is the reason why I come back to get my car serviced not the sales department which I find to be subpar but the service department which I find to be the best. My car has always been in pristine condition and I want to thank Kristamarie for overlooking my repairs, as I am very happy with the service.
5/23/2023
Shaun P. VERIFIED CUSTOMER
Yes
5/23/2023
William D. VERIFIED CUSTOMER
Brooke was fantastic and extremely polite. She was also very patient with me and my questions. She is Amazing.
5/23/2023
Ronald B. VERIFIED CUSTOMER
Always the best service
5/22/2023
Cheryl H. VERIFIED CUSTOMER
It was busier than normal but Conner was very professional, polite and handled his customers assigned to him with care.
5/22/2023
Eugene D. VERIFIED CUSTOMER
Brooke was very kind and helpful
5/22/2023
Patricia S. VERIFIED CUSTOMER
Thank you Connor, much appreciated, for great service