I took my car two months ago because I noticed my transmission was slipping and they held it 4 hours and said everything was fine. But it wasn’t. Took it back and they found that the transmission line was rusted and leaking . Not impressed with Dave.
12/10/2022
Tyree W. VERIFIED CUSTOMER
I trust and appreciate Matt Blatt Nissan.
12/10/2022
Marie S. VERIFIED CUSTOMER
She is the best
12/10/2022
Rhoda T. VERIFIED CUSTOMER
Great customer service
12/9/2022
John K. VERIFIED CUSTOMER
I brought the car in for a recall repair, and didn’t know it may take an hour. I needed to pick my kids up from school in that amount of time. Dave and his staff assured me they would have the car ready within that amount of time, and came through with their promise. Thank you to the team!
12/9/2022
Ronald M. VERIFIED CUSTOMER
None
12/9/2022
Kenny L. VERIFIED CUSTOMER
????????????
12/9/2022
Joseph H. VERIFIED CUSTOMER
It took 2 hours longer then they told me it would take and I was wanting for the veh
12/9/2022
Kevin W. VERIFIED CUSTOMER
She was excellent and gave great Customer Service!
12/9/2022
Shakeerah R. VERIFIED CUSTOMER
I appreciate you helping me out so much!
12/9/2022
Courtney W. VERIFIED CUSTOMER
Brooke was very nice, informative, and professional. She is an asset to Matt black Nissan.
12/8/2022
Tylisa M. VERIFIED CUSTOMER
Brook was approachable very detailed answering questions knowledgeable about products and services friendly also suggested coupons so I can get my bang for my bucks!!!!
12/8/2022
Carla T. VERIFIED CUSTOMER
The day I purchased my vehicle my husband and I spoke to the sales manager about getting a tire replaced that was worn. The manager said that wouldn't be a problem and to make an appointment to bring it back. We made the appointment David in service was helpful and on the day of my appointment once the service was complete David presented me with the bill which I was not expecting because this was an issue that we found before leaving the lot, and I also thought the warranty that I just purchased covered that. To my surprise it did, David said he would see if there was anything he could do and he was able to remove some fee's which brought my final price down a little which I appreciated. I was contacted a couple of weeks later by Jennifer I believe and I spoke to her about my disappointment and she said she'd work on getting me refunded, that was November 4th, I reached out to her two days ago because I still haven't heard anything but I still get texts for a survey that I completed already and now this is my second survey and as of now I'm not happy.
12/8/2022
Steve C. VERIFIED CUSTOMER
Very professional experience
12/8/2022
William M. VERIFIED CUSTOMER
Them ladies are good there very good to their customers
12/8/2022
Joselito C. VERIFIED CUSTOMER
Brooke help me a lot. Very professional and keep me up dated
12/8/2022
Raymond D. VERIFIED CUSTOMER
Washer fluid warning light still comes on... Will it go off eventually?
12/7/2022
Rob F. VERIFIED CUSTOMER
Great work, & we appreciate the service from Brooke and multipoint inspection!
12/7/2022
Carol C. VERIFIED CUSTOMER
Kristamarie Calabrese provided excellent service. She is an asset to Matt Blatt
12/7/2022
Abreya M. VERIFIED CUSTOMER
Your CSR (Customer service representative) was very rude to me, not only on the phone but also in person. He also tried to give me so many different prices on my battery change and hung up on me once he realized that I knew the prices on my car and what needed to be done and what didn’t need to be done.