Representative misrepresented necessity for maintenance. Said she would be saving us money and we were charged $700 more than required .
11/17/2022
Ivy F. VERIFIED CUSTOMER
She was super helpful, explaining everything step by step, checking if we needed anything in the time we were there and making sure any information was co.pletely right before giving it to me. I really appreciated her level of customer service.
11/17/2022
Christina N. VERIFIED CUSTOMER
She was great
11/17/2022
Nancylee B. VERIFIED CUSTOMER
David was professional and helpful.
He understood the problem with the lock on my door and called me to let me know as soon as my car was complete.
A+ job! Thank you David!
11/17/2022
Jessica C. VERIFIED CUSTOMER
Great service, great staff.
11/17/2022
Richard H. VERIFIED CUSTOMER
Thank you Brooke!!
11/16/2022
Eva B. VERIFIED CUSTOMER
Brook was awsome !
11/16/2022
Azale C. VERIFIED CUSTOMER
Brooke and the the mechanic who worked on my car would be the reason i go back
11/16/2022
Carla T. VERIFIED CUSTOMER
Yes it was so fast I was happy so far so good
11/16/2022
Sharon G. VERIFIED CUSTOMER
I saw great improvement in the facility and the staff was courteous and pleasant. I had actually stopped using the service dept because it was unpleasant but it seems things have changed for the better. Congratulations.
11/16/2022
Joseph P. VERIFIED CUSTOMER
Joe well done
11/16/2022
Timothy S. VERIFIED CUSTOMER
Sure thing.
11/16/2022
Morris H. VERIFIED CUSTOMER
When I made the appointment with Brooke to have the recall issues done she told me that she would make sure the parts would be ordered so when I came back in 2 weeks the parts would be ready. When I showed up for the appointment she said the parts probably were not here because they are usually on back order. Shot story, she never ordered the parts. Cost me two trips. Chris has ordered the parts so it should be taken care of.
11/16/2022
Joseph H. VERIFIED CUSTOMER
She was very good at her job
11/16/2022
John M. VERIFIED CUSTOMER
Completely dissatisfied with my service. I picked my car up and drove it home only to find all the plastic engine cover guards in my back seat. I had to put it back together myself. Also the hood wasn’t latched which I realized driving down the parkway. Never came to a solid conclusion of what is wrong with the car. I would like a refund of my original diagnostic fee. Communication has been bad.
11/13/2022
Sean T. VERIFIED CUSTOMER
Extremely professional and thorough from the first call until completion of repairs .
11/13/2022
Lynne A. VERIFIED CUSTOMER
Just glad my car was fixed.
11/12/2022
Janet A. VERIFIED CUSTOMER
It was fast and great. Thank you.
11/11/2022
Lara M. VERIFIED CUSTOMER
I am totally satisfied with the service we received and plan on returning to Matt Blatt.
11/11/2022
Terry G. VERIFIED CUSTOMER
Teuh was a big help! Very kind, informative about the services I was receiving! She was great !