Words could never express just how Thankful I am to be taken care of so wonderfully at Paradise Chevrolet & Cadillac. Jon Hernandez is such a Great Guy as well as a true professional, who explains everything in detail, always for the best for our vehicles and our family. Everyone there is absolutely amazing. Thank you All for such wonderful care.
Sincerely, Doug M
6/26/2024
Gene C. VERIFIED CUSTOMER
To be honest I am very satisfied with the Platinum Detail and the honoring of Corvettes of Temecula Valley club discount through Dave English. Michael Sanchez was a very nice service rep and a plus for your team. One negative comment is the windshield had several smudges on the inside which I cleaned, overall a great job.
6/26/2024
Stephen P. VERIFIED CUSTOMER
Chris was great. Very professional and explained everything to me. The service took less time then anticipated so Chris was on top of it and made the process very smooth. Will definitely recommend Chris and Paradise Chevrolet to my friends and family.
6/26/2024
Lisa M. VERIFIED CUSTOMER
For the most part, service was fine, except: they found a nail in my tire which I told them not to worry about because they're under warranty and I would take it to get fixed; however, they didn't fill my tires to the designated PSI which is standard in any general maintenance/oil change. The fact that they found the nail tells me they were looking at the tires, so not filling them up is very poor practice. I know cars, I've built them, but most people don't. If I am supposed to tell the service dept every little thing to do when i take it in, I'll scrap that plan and drive the 60 miles to my old mechanic. John was great, kept in touch with updates and was courteous. I think the issue falls on those working on the car.
6/26/2024
Sherry H. VERIFIED CUSTOMER
Experience was great , had My Escalade well taken care of on all services and repairs Thank you
6/26/2024
Bryce C. VERIFIED CUSTOMER
Great Service!
6/26/2024
Paul R. VERIFIED CUSTOMER
It is the first time that I picked up my truck after the work was done and the truck, even though the agreed to work was, as always, done exceptionally well, the clean up afterwards wasn't done to Paradide standards. Mike helped me clean the grease off the drivers seat and when I got home I cleaned up the paper,plastic, and signage left in the truck. I also cleaned up the sidewalls on the tires as there was white film or soap or something left on them. I will be back and Mike and Nick are great guys and I know they would want to hear these things.
6/26/2024
Fred K. VERIFIED CUSTOMER
Yes
6/26/2024
Kenneth H. VERIFIED CUSTOMER
He was very thorough and everything he did and I really appreciate his work
6/26/2024
Adriel B. VERIFIED CUSTOMER
Service was great and quicker than expected. Great job
6/26/2024
Diana H. VERIFIED CUSTOMER
Thorough, and courteous.
6/25/2024
Debbie B. VERIFIED CUSTOMER
You guys did an outstanding job with my car. Thank you so much.
6/25/2024
Steven F. VERIFIED CUSTOMER
Ted Stark does an amazing job. Goes the extra mile always !!.
6/25/2024
Scott P. VERIFIED CUSTOMER
Mike’s a pleasure to work with. Both very personable and professional.
6/24/2024
Lani B. VERIFIED CUSTOMER
Always helpful, polite and professional
6/24/2024
Vicki E. VERIFIED CUSTOMER
Trevor is always so kind and puts forth every effort to make sure my service needs are met. If he doesn’t have the answers for me makes sure he gets it!! I trust trust Trevor and paradise Chevy with all my Trail Blazer needs!! Also kudos to Aubrey (the gal that checks me in) she is on the ball and is a pleasure to deal with!!! (Not to mention she is a Green Bay fan ????????)
6/24/2024
Gregory S. VERIFIED CUSTOMER
Excellent service from everyone.
6/23/2024
Taylor W. VERIFIED CUSTOMER
Chris was outstanding with helping us service our vehicle!
6/23/2024
Valerie T. VERIFIED CUSTOMER
I still need to come back to have the Re-call issue resolved, their were not enough time for the Team to see my car on that scheduled day
6/23/2024
Gregory H. VERIFIED CUSTOMER
Trevor was very helpful and took care of me. I appreciated his service.