Dropped the vehicle off Tuesday, they identified the issue than later that day was told the break mechanic was not able to get to it but would tomorrow. The next day I get a call saying they needed to replace the break pads but they didn’t have the part. I asked when the part was going to be in, his response was “I don’t know maybe three days or three weeks I don’t have that answer right now”. With that being said I needed to come get the my car that has break issues and return the rent a car before 1700 and they will call when the part is in. I hope nothing happens to one of my family members while driving a car that has known break issues.
11/29/2024
Ryan B. VERIFIED CUSTOMER
Chris was great! He was communicative and well-organized which made the process go as smoothly as possible.
11/29/2024
Richard V. VERIFIED CUSTOMER
Mike Sanchez went above and beyond and was able to get my vehicle delivered back to the house due to us having 2 littles! Truly greatful for that ! Thankyou ! He will definitely be our service consult again
11/28/2024
Terence W. VERIFIED CUSTOMER
Outstanding Customer Service provided by Mr.Nava. He kept me informed regarding the maintenance being performed on my vehicle.
Good man!
11/28/2024
Nicholas H. VERIFIED CUSTOMER
Excellent quality of service.
11/28/2024
Mary H. VERIFIED CUSTOMER
Christopher was very professional and awnsered all my questions with great knowledge
11/28/2024
Alicia Mendez-Caldwell. VERIFIED CUSTOMER
I had an excellent experience working with Jeff Hunt as my service advisor. His communication throughout the process was clear and consistent, keeping me informed every step of the way. I truly appreciated his thoroughness in explaining the work being done and ensuring all my concerns were addressed. Jeff’s professionalism and attention to detail made the entire process seamless. Highly recommend!
11/28/2024
Juliana J. VERIFIED CUSTOMER
Nick always does a great job and most importantly completes the job/and or request with integrity.
Happy Thanksgiving!
11/28/2024
Crystle D. VERIFIED CUSTOMER
James had great communication. He was very nice and super helpful!
11/28/2024
Air S. VERIFIED CUSTOMER
????????
11/28/2024
Martha R. VERIFIED CUSTOMER
Very friendly fast and punctual
11/28/2024
Anthony R. VERIFIED CUSTOMER
Thank you, Nick!
11/28/2024
Wesley C. VERIFIED CUSTOMER
Very professional
11/28/2024
Cynthia J. VERIFIED CUSTOMER
Michael Messer was very professionally personable interacting with me.
Thank you, as always, for the great service provided by the service team.
C. Johnson.
11/27/2024
Anthony M. VERIFIED CUSTOMER
Great service
11/27/2024
Erlinda D. VERIFIED CUSTOMER
The tires were over inflated. The front tires have 39 psi instead of mfrs
recommendation of 32 psi. The rear tires have 37 psi instead of the recommended 35 psi. Otherwise, all is satisfactory.
11/27/2024
Kaishauna G. VERIFIED CUSTOMER
Yes
11/27/2024
Fernando B. VERIFIED CUSTOMER
Attention to detail!!!
Customer Satisfaction is a top priority and very easy to work with staff.