Not happy with service from your employee. Conflicting information. Regret bringing my vehicle in for body repairs.
7/12/2021
Mary C. VERIFIED CUSTOMER
Trevor was great
7/12/2021
Kamani W. VERIFIED CUSTOMER
It started when my check engine and traction control light came on and the car was shaking. I knew they couldn’t start in my car for days but wanted to drop it off as soon as possible. I was told I could not just drop it off I had to make an appointment which was days up to a week out. While dropping my car off the lights had gone off but I was not comfortable at all trusting that it fixed itself. I drive this car from the local area up to central Cal frequently for work. The rep hooked a small machine to the car then told me there was nothing he could do. The lights are not on and codes are not showing so he couldn’t take the car. It wasn’t until I told him multiple times that I was not leaving with the car they could take all the time needed to figure out what the problem is. That is when he said ok but you will be wasting $180 because we are not going to find anything. Long story short after hooking the car up for more extensive testing days later I was told that there were multiple errors and $1800 later the car is ready. Although this is paid through my fleet Company, I could have been stranded in 100+ degree heat in areas where I don’t have phone service. He was willing to risk that possibility.
7/11/2021
Kevin P. VERIFIED CUSTOMER
Chris is an excellent service advisor for both our CTS and Silverado! He’s the best!
7/11/2021
Benjamin M. VERIFIED CUSTOMER
Chris was great! I have never been to a dealership and left feeling fully taken care of until today!!!
7/11/2021
Charlie V. VERIFIED CUSTOMER
Quick service great person
7/11/2021
Steven S. VERIFIED CUSTOMER
John has always been our supervisor. John consistently gives us excellent service. We are big fans of the entire Paradise Chevrolet Team.
7/10/2021
Jose A. VERIFIED CUSTOMER
Thank you for the job well done . You the best..
7/10/2021
Kourtney L. VERIFIED CUSTOMER
Chris was awesome!!!
7/10/2021
Dorothy R. VERIFIED CUSTOMER
Everyone was fine.
7/10/2021
Jannice H. VERIFIED CUSTOMER
Treated very well questions answered. Very satisfied with Trevor.
7/10/2021
John M. VERIFIED CUSTOMER
Good job
7/10/2021
John B. VERIFIED CUSTOMER
Service was great. Everyone was very helpful. Would love to have your shuttle reinstated. Thankyou.
7/10/2021
Craig M. VERIFIED CUSTOMER
John is awesome he always takes care of me with everything I need.
7/10/2021
Norm T. VERIFIED CUSTOMER
Jon Is the most professional, knowledgeable Service provider. He should be given a raise. He is the employee wants to have on his team
7/10/2021
Katie M. VERIFIED CUSTOMER
Thank you for always helping us Chris!!
7/10/2021
Luis L. VERIFIED CUSTOMER
Excellent workmanship, I couldn’t have asked for anything more!!
7/10/2021
Kimberly V. VERIFIED CUSTOMER
Excellent service! Thank you!
7/9/2021
Theresa B. VERIFIED CUSTOMER
Peter was amazing, will be having my vehicle serviced at Paradise from here on out. Thank you Peter!