Ted Stark is the best service manager I have had. I have had some disappointing visuals in the past and wish I would have had him on my car care sooner. He listens and takes time to explain any concerns.
4/20/2021
Delfino S. VERIFIED CUSTOMER
Good man
4/19/2021
Peter H. VERIFIED CUSTOMER
Peter H
4/19/2021
Steven S. VERIFIED CUSTOMER
Jeff was extremely professional and helpful. He also made sure the work was a priority. The truck I brought in is a work truck, therefore there was urgency! Thanks Jeff. You were a hero for us!
4/18/2021
Bob P. VERIFIED CUSTOMER
Prompt service. Found & repaired serpentine belt. Am going to Las Vegas next month that c!ould have been a problem! Many thanks.
4/18/2021
Ebreanna M. VERIFIED CUSTOMER
Jeffrey was informative and very kind. He made me feel at ease about something I was stressed about. Thanks again Jeffrey
4/18/2021
Kevin W. VERIFIED CUSTOMER
John always keeps me informed about the status of the repairs and also takes the time to let me know about other issues if any that needs attention. Thank You John. See you next time.
4/18/2021
Richard C. VERIFIED CUSTOMER
OUTSTANDING! For my almost brand new 2020 Silverado to have a mechanical issue on the last day of our vacation was frustrating and disappointing. Jon not only understood the inconvenience but worked tirelessly to make sure it was looked at immediately. He kept me updated almost everyday and assisted me with a courtesy vehicle so that we could return home to OC. He also expedited the process and my vehicle was ready as promised the following week. Truly EXCEPTIONAL service.
In all my years dealing with our vehicles and different dealerships and service companies, he is by far my best experience ever! Thank you so much!
4/18/2021
Suzanne Z. VERIFIED CUSTOMER
Jon Hernandez in your service department has great customer service. He make you feel satisfied when you pick up your vehicle. Thank you Jon for taking care of my chevy!
4/17/2021
Marion S. VERIFIED CUSTOMER
Excellent service.
4/17/2021
Lawrence B. VERIFIED CUSTOMER
Jesse was professional, courteous amd did not push unnecessary service needs.
4/17/2021
Kathrine K. VERIFIED CUSTOMER
The repairs were handled efficiently and the communication was proactive! Thanks, Paradise!
4/17/2021
Joanne S. VERIFIED CUSTOMER
I would expect ( due to covid) that all surfaces inside car would have been wiped down. Other than that all was good.
4/17/2021
Armando A. VERIFIED CUSTOMER
I was very satisfied with the service provided to me and my vehicle today. I always receive great service at Paradise Chevrolet Cadillac.