We have always been happy with John Hernandez’s service.
Jerry & Rosie Ryan
10/23/2024
Mary W. VERIFIED CUSTOMER
Thank you, John is best and always greatest service manager.
He’s so attentive and always available. John is and has always been
Knowledgeable with my vehicle. Thank you, John. Just another thank you to the team at Paradise. AMAZING! Always so kind and TRANSPARENT.. just there to see what I and the others need. Great experience! Thank you!
10/23/2024
Cathy K. VERIFIED CUSTOMER
Ty was extremely courteous. Kept me in the loop with texts and phone calls. Answered questions about my warranty. And my car was charged and clean when it was returned. The last time when the battery was replaced it was returned so dirty from sitting on the lot for 2 weeks that the door was gritty under my hand. I wasn’t pleased. This was an entirely different experience. Ty was awesome.
10/23/2024
W.M. Lyles. VERIFIED CUSTOMER
Jon continues to be the best service adviser at Paradise. Always communicating, updating in our fleet vehicles and transparent about all billing. He’s a definite asset to your operations.
10/23/2024
David R. VERIFIED CUSTOMER
As always, Ty gets the job done quickly and on time!
10/23/2024
Chloe H. VERIFIED CUSTOMER
Thank you for your kind explanation.
10/23/2024
Wp Herder. VERIFIED CUSTOMER
Michael is always on top of my problems when I bring my truck in for repairs or service, he is a great employee.
10/23/2024
Lauren T. VERIFIED CUSTOMER
James is awesome! He was on top of things, polite, great to deal with, an all around great person for customer service. I’m so glad for all of his help. Give this young man a raise!
Chevy- what you did re the C7 3lt dash is a damn shame. I have to pay a few grand to put in a new piece that’s no longer made because of improper build, so essentially I get punished for buying a 3lt- I would have been better off with a one or two that doesn’t have warped leather dash issues, and costs less. Shame on you.
When a replacement dash was tracked down, it arrived all damaged, so I didn’t buy it. James bent over backwards to help find me one, and surprise! He is sent damaged parts after an almost 2 week wait.
You guys need to get it together.
And a 3% fee to pay via credit card?
I’ll be seeing Jimmy Johnson next time.
James + A+
Paradise= D-
10/23/2024
Sonia P. VERIFIED CUSTOMER
Strike 2! We’ve been taking our vehicle to our dealership for 5 years and your staff are now con artist and uneducated in truck repairs. My sensors were working fine and when they changed my oil they messed up my sensors. Last time I was there they didn’t call me and made a repair with out my consent and I was charged $600.000. I had to take my vehicle to another mechanic to take care of the damaged sensors your mechanic left me with today. Temecula Paradise will no longer have my business.
10/22/2024
Anthony P. VERIFIED CUSTOMER
I was very impressed with my first service at Paradise Cadillac Chevrolet. Landyn was awesome, he was super informative & helpful through the whole process. I will definitely be bringing my vehicle back for its next service. Thanks for everything!
-Anthony P
10/22/2024
Sherry L. VERIFIED CUSTOMER
Michael was great
10/22/2024
Blaine B. VERIFIED CUSTOMER
Very professional and friendly experience good representation of the dealership
10/22/2024
Roderic L. VERIFIED CUSTOMER
Michael provided the perfect service experience… I wish all service writers were like him Thank you
10/22/2024
Sharon R. VERIFIED CUSTOMER
Fast and efficient!
10/22/2024
Hazit Mini. VERIFIED CUSTOMER
I need to talk to someone.
10/21/2024
Barbara B. VERIFIED CUSTOMER
James was fantastic. He communicated, and explained what happened when I had my issue. I appreciated how friendly he was, and had a loaner ready for me to go.
10/21/2024
Monica E. VERIFIED CUSTOMER
I appreciate Jeff, Trevor, the tech who worked on my car,and all the other staff members that helped me from start to finish. Thanks everyone!
10/21/2024
Kenneth B. VERIFIED CUSTOMER
We feel confident with taking our 2013 Chevrolet Volt to Paradise Chevrolet in Temecula whenever we have encountered an issue . The mechanics and service advisors are very knowledgeable and professional and have taken great care of our vehicle throughout its entire lifetime. We have only taken our car to Paradise Chevrolet and continue to be very pleased with the quality and service they provide .
10/20/2024
Danette S. VERIFIED CUSTOMER
I still have a couple issues, but your team took great care of me so I have every confidence it will all get resolved. Thank you!!