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Real Reviews from VERIFIED CUSTOMERS
Richard B. VERIFIED CUSTOMER
Jon was great!!!
10/12/2024
Jose O. VERIFIED CUSTOMER
Trover is very professional and respectful, service was great.
10/12/2024
Gary F. VERIFIED CUSTOMER
Professional young man, answered all my questions and was very helpful. Great service.
10/12/2024
John B. VERIFIED CUSTOMER
I'm extremely satisfied with the service provided by Ty Scott
10/12/2024
Chris W. VERIFIED CUSTOMER
James was great
10/12/2024
Roel P. VERIFIED CUSTOMER
Micheal is really nice person and very helpful to make suggestion about what I need to do on my Silverado 2017. 5 star for sure.
10/11/2024
Daniel S. VERIFIED CUSTOMER
As always, Jon provided me with excellent service, helping me keep my older CTS in great shape. Jon continues to be an outstanding credit to your dealership and the service department.
10/11/2024
Melvin A. VERIFIED CUSTOMER
Great job, done very quickly.
10/11/2024
Frederick C. VERIFIED CUSTOMER
Hello, In regards to Mr. J. Hernandez, he was and is an excellent advisor. He not only competed his job well, but he kept me informed of the entire progress. He deserves an A+. My lack of satisfaction was and is the fact that each time I am visiting Paradise Chevrolet for vehicle services, there is NEVER a loaner vehicle available for [me], even though I purchased a vehicle there that cost well over $100K. I scheduled my appointment at the earliest possible time so I would be able to receive a loaner vehicle, but it never happens for some mind boggling reason. Additionally, I overheard two other customers being offered loaner vehicles after I was informed there weren’t any available to me. Furthermore, it took me having to go through the concierge to get my appointment scheduled, due not making verbal contact with the service department's staff in charge of scheduling. I was connected to them a total of 4 times and hung up on every single time, as I could hear staff congregating in the background. I find it very difficult to have a smile on my face when these issues are at a single establishment and occurring consecutively. In conclusion, it only took a matter of seconds for me to be contacted twice in regards to me selling my vehicle to this establishment after being checked in. Unfortunately, me as a “valued” customer doesn’t get that same sense of urgency…
10/11/2024
Valerie T. VERIFIED CUSTOMER
So far with the Staff I can see that is working with the Service Depts. Are very kind & courtesy by far are friendly and a very clean environment to be around. And love their waiting room, TV & Snacks,so very comfortable too.Thk You Paradise Chevrolet.
10/11/2024
Kenneth H. VERIFIED CUSTOMER
MIchael was very friendly and professional.
10/11/2024
Antonio M. VERIFIED CUSTOMER
Very professional and courteous
10/11/2024
Jonathan D. VERIFIED CUSTOMER
Great work ans great communication.
10/10/2024
Nicholas P. VERIFIED CUSTOMER
He was informative, polite, and efficient .
10/10/2024
Lance C. VERIFIED CUSTOMER
Although the brakes have been an ongoing issue this last repair visit was better because it was a fast turnaround as well as the proper pads were FINALLY made available.
10/10/2024
Premier Marketing,. VERIFIED CUSTOMER
Thank you Jon!!
10/10/2024
Andy Q. VERIFIED CUSTOMER
Chris was great he is a real asset to your dealership, very professional and excellent communication with updates throughout the day. I chose Paradise Chevy over the GMC dealer next door due to Chris's great customer service.
10/10/2024
Dale G. VERIFIED CUSTOMER
Excellent service Jeff was very very good will definitely be back nice to have dealer you can trust thanks again
10/10/2024
Phillip P. VERIFIED CUSTOMER
Thanks for keeping me in the loop while my car was being serviced Christopher. Job well done.
10/10/2024
Carol R. VERIFIED CUSTOMER
Thank you for such amazing service from Andon checking me in to Trevor getting my repair completed ASAP . ????
10/9/2024