Trevor was great!!! However I feel 7 hours for a 4 tire change with a alignment is excessive.
9/14/2024
William H. VERIFIED CUSTOMER
Although the cost was much higher than expected, and I was told that it may be reduced form the original estimated cost. I was happy with the service and thankful for my truck being repaired. Under promise and over achieve would be my only suggestion.
9/14/2024
Gregory R. VERIFIED CUSTOMER
Jon is awesome! He provided outstanding customer service.
9/14/2024
Josh E. VERIFIED CUSTOMER
John was amazing. His customer service and follow up was top-notch.
9/14/2024
Andrew M. VERIFIED CUSTOMER
Peter and paradise are the best
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9/14/2024
Brian F. VERIFIED CUSTOMER
Jeff does a great job at communicating updates.
9/14/2024
Nancy Frentzel. VERIFIED CUSTOMER
Peter was very professional, a problem solver and great communicator.
9/14/2024
William T. VERIFIED CUSTOMER
Service beyond excellence. Fantastic experience.
9/13/2024
Carl P. VERIFIED CUSTOMER
This was my first experience with Micheal Messer.
And I will say, I was pleasantly surprised by his kind, friendly and.professional demeanor. I will continue to be a loyal customer with such great service provided by Michael, he was excellent!
Thank you Paradise!
9/13/2024
Shawn H. VERIFIED CUSTOMER
I have no issues with Michael the service writer. I understand that he is just doing his job. At 68,000 miles on this motor I find it really frustrating that I had $3,1000, in engine repairs $2600 was tear down to diagnose. I do have vlog specifically for this truck filling it from the date of purchase.
Our fleet for my business is Chevy based on how my vehicle performed l, mpg, and repairs. Do to this costly repair we will not be purchasing Chevrolet for our any longer due to this singular issue. Very disappointed in Chevy and my vlog will reflect my experience. I did notify and record each call with your service writers. These will be posted on my vlog.
9/13/2024
Bruce R. VERIFIED CUSTOMER
Jon was welcoming, informative about what to expect and delivered customer service and hospitality around my vehicle retrofit. Completely satisfied, although I don't fully understand the retrofit or parking sensor function.
9/13/2024
Paula K. VERIFIED CUSTOMER
Thank you for resolving the check engine problem.
9/13/2024
William G. VERIFIED CUSTOMER
I had service today on my Traverse and my advisor Chris O’Neil took care of us well. He informed us of future appointments for service at certain mileage we can expect. He was very professional,as well as staff in the department. The service is a pleasure. Thanks again,
Bill and Cathy Gleason
9/13/2024
Merrell R. VERIFIED CUSTOMER
Awesome customer service
9/13/2024
Grace G. VERIFIED CUSTOMER
John provides Impeccably Quality service. He is committed to keeping me informed and works at accommodating my schedule. His loyalty to always providing the service that far exceeds expectations is to be commended. He has delivered positive results with a friendly and professional attitude!!! Thank you jJohn
9/13/2024
Variable Speed. VERIFIED CUSTOMER
Peter is extremely helpful and always makes sure that the customer is happy.
9/13/2024
Calvin F. VERIFIED CUSTOMER
Peter was great. He was courteous and kept me updated on the progress of the repairs. However, this is the second time I’ve brought my vehicle in for the same issue and it still hasn’t been resolved. My vehicle was at Paradise Chevy for 4 days and still hasn’t been repaired properly.
9/13/2024
Wilbur M. VERIFIED CUSTOMER
I would give him an 11 if I could, but he did a great job. He asked all the questions and he fix my car the way it should be and I think him very much.
9/13/2024
Ken B. VERIFIED CUSTOMER
They fixed the problem but the bill was extremely high for what was done!