The performance is the service engineers was great the second time I returned the vehicle for the same code of P133A. Had it been resolved the first time it would have saved me time money and an additional headache to schedule returning the vehicle for more service.
9/6/2024
James B. VERIFIED CUSTOMER
It was great
9/6/2024
Harold E. VERIFIED CUSTOMER
Was extremely courteous
9/6/2024
Lloyd V. VERIFIED CUSTOMER
You need to have someone take the client home and not rely on friend/family. Audi, Lexus, Mercedes, and other dealerships have this service. For the amount of money we paid for our truck, you’d think this would be policy.
9/6/2024
Richard F. VERIFIED CUSTOMER
They didn’t check the air pressure in my tires.
9/6/2024
Vincenzo F. VERIFIED CUSTOMER
Service it’s always great, but I wish prices will be little bet cheaper.
9/6/2024
Christopher C. VERIFIED CUSTOMER
James and service team did an outstanding Job. However what’s the deal with the car wash/detail team. Your receptionist told us it is not available. We always get a wash after service. It’s a big reason we bring our vehicles to the dealership and not to a private mechanic.
9/5/2024
Gene E. VERIFIED CUSTOMER
Would like to have shuttle service again. Service and Peter were great.
9/5/2024
Kenneth G. VERIFIED CUSTOMER
Ty did a great job, totally professional. Satisfied with the price and waiting time!
9/5/2024
Jerry A. VERIFIED CUSTOMER
Nick explained things well and service was great
9/5/2024
Henry S. VERIFIED CUSTOMER
Great job and the best of service you all have done a great job of putting together a great team I will be back for more thank you only stars to say enough
9/5/2024
Michael G. VERIFIED CUSTOMER
My only comment is ... I think the technician should have confirmed the integrity of the hoses when he put the new compressor on. It would have saved me the $1,000 cost to replace it 6 weeks later.
9/5/2024
Angelica L. VERIFIED CUSTOMER
Not competent to give accurate updates on vehicle as well as pricing. Very shady, dishonest, and scam artist. Will never use this dealership again despite the fact that I’m a die hard Chevy girl.
9/5/2024
Gilbert R. VERIFIED CUSTOMER
Chris was good at keeping me informed about truck.
Very professional.
9/4/2024
Larry K. VERIFIED CUSTOMER
Communication was great! Trevor explained in detail what the issues were and the expected costs. Trevor, was friendly, professional, and courteous! The vehicle runs great!
9/4/2024
Louann S. VERIFIED CUSTOMER
I’m fine with James Perkey. He made every effort to be professional.
However the dealership itself overcharges for diagnostics.
9/4/2024
Julie D. VERIFIED CUSTOMER
Landyn was very friendly, helpful, and efficien!
9/3/2024
Russell D. VERIFIED CUSTOMER
Peter’s service was excellent!
He was kind and very professional.
He also was able to answer any concerns
That we had.
9/2/2024
Candy G. VERIFIED CUSTOMER
I made an appointment online, which was a selling point from your salesman that this option was available. I made the appointment for a recall six weeks in advance. When I got there cars, not in front of me but well behind me or being taken as I was sitting there due to they couldn’t find that I had made an appointment. Talking to the gentleman next to me in the next vehicle he had the same problem. Talking with the service writer for quite some time. Luckily, John car had it done in a very short time. He also apologized for the online appointments not syncing with the service department. That is something that definitely needs to be addressed. It was my very first visit after purchasing a car , for this recall it didn’t give me the fuzzy-wuzzy feeling. I hope I’m next visit that will go much smoother than my first Paradise.
9/1/2024
Wenceslao T. VERIFIED CUSTOMER
Nicolas Nava has always provided great customer service is very knowledgeable in his field and always very helpful. It's always great working with you!