Trevor always keeps me informed with updates on the status of any repairs and when my vehicle will be ready for pick up.
8/7/2024
Arden G. VERIFIED CUSTOMER
Brought my vehicle in for routine service. Mr Nava kept me informed of my vehicle’s status, and I was back on the road in a reasonable amount of time. Thank you.
8/6/2024
John D. VERIFIED CUSTOMER
I brought my EV car in with a battery that made loud noises and noticeably heated up during charging. I left with the same problem. It was explained to me that it was a result of an upgrade. Paul McGinnity did a good job but could not cure this obvious GM design flaw. I hope for the sake of everyone involved, especially my wife and me, that the battery does not overheat and cause significant damage/injury. I would like to receive copy of a GM notice outlining what I should expect from my EV’s battery under this new “upgrade.” Mr. McGinnis could not provide any documentation.
8/6/2024
Armando T. VERIFIED CUSTOMER
Excellent. Landyn always ready to answer and recommend. Thank you
8/6/2024
Cindy G. VERIFIED CUSTOMER
Mike is a wonderful service advisor & kept me updated on my vehicle the entire time while I waited.
8/6/2024
Leslie S. VERIFIED CUSTOMER
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8/5/2024
Judy L. VERIFIED CUSTOMER
Vehicle was repaired promptly, with appropriate price adjustment.
8/3/2024
Robert M. VERIFIED CUSTOMER
Satisfied with everything about your staff, facility and timing. Thank you
8/3/2024
Sheryl D. VERIFIED CUSTOMER
Professional service, great communication
8/3/2024
Jeffrey H. VERIFIED CUSTOMER
I received excellent service in a timely manner.
8/3/2024
Erica C. VERIFIED CUSTOMER
Chris was absolutely wonderful... he was patient and answered all my questions. I also love the fact that he took me under the hood to show me few things
8/3/2024
Sandra M. VERIFIED CUSTOMER
This is the best service department I have ever experienced. I have been a customer since 2005 and have purchased 5 vehicles in that time. I have tried other services closer to my home but I was never as satisfied as I have been at the Paradise service department. The same is for the sales department.
8/3/2024
Luke S. VERIFIED CUSTOMER
Best dealership experience I have ever had!
8/3/2024
Ernest Martinez. VERIFIED CUSTOMER
Awesome
8/3/2024
Jackie P. VERIFIED CUSTOMER
Thank you Nick for excellent communication. I was pleased with the timeline you promised
8/3/2024
Daniel A. VERIFIED CUSTOMER
It was a great experience from dropping it off to picking up my truck
8/3/2024
Jeff Franco. VERIFIED CUSTOMER
Chris Stilgebouer is by far the BEST service adviser I have ever had the pleasure of dealing with! His communication daily with updating me was phenomenal to say the least. Funny to say but it was a pleasure to bring my Cadillac into Paridise Cadillac. Thank you Chris and keep up the great job you do!
8/3/2024
Eric G. VERIFIED CUSTOMER
Ty was great, it took a bit long to get checked in but I saw he was working on another customer. Ty was friendly and explaining a few options. He was also honest about what can happen doing a transmission flush at higher miles and as a motorcycle mechanic I appreciate the honesty and not trying to just up sell other jobs. 10/10 for Ty.
8/3/2024
Mike C. VERIFIED CUSTOMER
It’s a pleasure dealing with Peter. Very knowledgeable and professional.