Service was great, however I did not like the automated system.. I had to enter my phone number too many times to get various portions of my service timeline.. once for documentation, once for something else... the back button always made me reenter my number and make of vehicle..... uugghhh, it was frustrating. I explained everything I wanted done in person, and texted (again) and my comments were responded to, but not heard, but eventually fixed for an overcharge at checkout! Damian is always helpful, but sometimes digital technology and texts doesn’t make up for the personal experience one gets from actual conversations. Just saying!!
3/11/2021
Lee Joyce. VERIFIED CUSTOMER
Great service
3/11/2021
David A. VERIFIED CUSTOMER
Always top notch service and great folks there. BEST in town by far
3/11/2021
Jeffry C.. VERIFIED CUSTOMER
Outstanding attention to customer and service.
3/10/2021
James H. VERIFIED CUSTOMER
Franklin was great
3/10/2021
Lucille Ma. VERIFIED CUSTOMER
Took to long
3/7/2021
Dana C. VERIFIED CUSTOMER
Thank you for always getting my car serviced in a timely manner. Thank you for always communicating with me about the status of my car. This is the best service department on the island in my humble opinion!
3/6/2021
Danielle W. VERIFIED CUSTOMER
Satisfied customer
3/6/2021
Ramon S. VERIFIED CUSTOMER
Estoy satisfecho y contento contando con ustedes aqui en Key West, un equipo Profesional y conocedor de su trabajo, donde realizan un desempeño eficiente.
El trato con los clientes es super, educado,atentos y cordiales, contar con personal asi me resulta comodo, útil y necesario seguir en la familia de Key West Kia.
3/4/2021
Eva L. VERIFIED CUSTOMER
Friendly & polite & great service!
3/4/2021
Kathleen B. VERIFIED CUSTOMER
Excellent customer service!
3/4/2021
Elise S. VERIFIED CUSTOMER
Service was awesome!
I was, however, a little uneasy about my credit card info on a piece of paper. Another agent assured me this was only a temporary situation.
Thank you for a great job!