Wanted to turn vehicle in for full 60k service. I received a 10% off message that listed many items to be done like greasing and lubing all joints. Change filters and others. Did not happen. I also specifically requested them to check my brakes, that I had just changed the rotor on left and new calipers and pads on both sides. Right before I turned it in for service the brakes started making a noise but stopped right as I pulled into the lot. When I picked my vehicle up I asked what all was done. I was told oil change and checked brakes? NOT! My truck wasn’t making the noise when I picked it up, so I assumed they were fixed. Not at all. When I left my job with a full trailer, the noise starts back! I pull into a gas station and crawl under my truck. Lo and behold, the slide pin was missing from my caliper. So I don’t know if the message wasn’t passed along or the tech just doesn’t care about his job and said he did something (coasting me money) that he didn’t do. THANK GOD I DIDNT HURT ANYONE! And was able to fix it myself since service was already closed and not open on weekends. I can be reached at ****-****-xxxx
7/2/2023
Thomas H. VERIFIED CUSTOMER
Recall on a recall?? Big pain for incompetence.
6/28/2023
Milton N. VERIFIED CUSTOMER
Service is always great
6/28/2023
Terry C. VERIFIED CUSTOMER
Autumn is very efficient!
6/26/2023
Paul R. VERIFIED CUSTOMER
Wendy and Autumn are the best. They’ll tell it to you straight plus they keep you informed on what’s going on. Great people.
6/25/2023
Tony G. VERIFIED CUSTOMER
Autumn and her team are fantastic.
6/16/2023
Rodney R. VERIFIED CUSTOMER
Autumn was great to work with!
6/15/2023
Gary P. VERIFIED CUSTOMER
Service dept. is superb!
6/15/2023
Will K. VERIFIED CUSTOMER
Autumn and the entire team at Moyer Ford were better than my experiences back in Frisco, TX. Here in Foley where my parents live they made me feel like family and took care of me like family. My truck runs great and I’m able to drive my kids back to Texas!
6/11/2023
Larry U. VERIFIED CUSTOMER
Very satisfied
6/11/2023
Sharon A. VERIFIED CUSTOMER
Was hoping to find out if my tires are worn. How much life left? Technician at last oil change hinted we should check tires at next visit.
6/11/2023
Chris S. VERIFIED CUSTOMER
Great service
6/7/2023
Michael M. VERIFIED CUSTOMER
She was very helpful and explained the problem. Truck was ready when she said it would be and even took care of a recall I didn’t know about.
6/3/2023
Barbara M. VERIFIED CUSTOMER
Autumn is great.
6/2/2023
Barbara N. VERIFIED CUSTOMER
Autumn is great! Wish you had more techs, so it wouldn’t take so long to get in, but she is wonderful. Thank you.
6/1/2023
Mark D. VERIFIED CUSTOMER
Politeness, friendly and Pleasant attitude.
5/28/2023
Mary J. VERIFIED CUSTOMER
Tech guy should have double check the clips.
5/28/2023
Robert R. VERIFIED CUSTOMER
Thanks to the mechanic and especially to PAT your service manager for getting MY radio turned off.