I am upset as when I dropped my car for ABS and break issue to Toyota my car window tint was scratched. I told Danny Dietrick when i had to come to drop off my car again for previous issue. He helped me to resolve break issue and told me to drop my car again to get the window tint replace. Toyota did the tint on my window but the quality is not good. It still has little bump at the bottom of my window. Wish I would have got it done properly. What should I do to get it done properly.
3/19/2021
Carol D. VERIFIED CUSTOMER
Very good and detailed in looking the car over
3/19/2021
George G. VERIFIED CUSTOMER
The auto service was fine. The car wash was a catastrophe. I was going to skip it but was told I was fifth in line and would take @ 25 mins.
After an hour, my car was still not washed and then I was told the car wash was down.
I will assume Brian was not given accurate info. But it was a lot of time wasted for nothing.
3/19/2021
Christine Q. VERIFIED CUSTOMER
Very professional, knowledgeable, and friendly. Exceptional customer service! Thank you
3/19/2021
Mariel O. VERIFIED CUSTOMER
I’m satisfied with my car service , how ever there were a few things that I wasn’t satisfied like the van never came to pick me up and John the person who was helping , text me one time offering help but when I reply with some question he never answer my 5 text , he say something in the phone system was not working .
3/19/2021
Nadia M. VERIFIED CUSTOMER
Happy customer. Wonderful adviser
3/19/2021
Christine W. VERIFIED CUSTOMER
Satisfied with your service very please thank you very much.
3/19/2021
Yvonne D. VERIFIED CUSTOMER
Bryan was very nice and attentive. The maintenance on my car was done within 45 minutes. Thanks Bryan
3/19/2021
Ankit M. VERIFIED CUSTOMER
Thank you
3/19/2021
Francisco Z. VERIFIED CUSTOMER
Exelente
3/19/2021
Lixandro C. VERIFIED CUSTOMER
Just checked my windows and the tints that we’re I stall today are bubbling with air pockets
Can someone contact me about this
3/18/2021
Lisa S. VERIFIED CUSTOMER
Eduardo is the best! I was in a pinch and he saves the day. Thank you for helping me meet my us timers expectations. Without your help I would have been stranded and they would have been very disappointed.
3/18/2021
Dante D. VERIFIED CUSTOMER
Excellent customer service
3/18/2021
David Ayala. VERIFIED CUSTOMER
I believe the gentleman who too care of me is named Bryan, hewas good and informative. But, service took forever. My appointment was at 11:30 and I didn’t leave the facility until 2:51pm. That is insane when all I went in for was a flat repair. The food at the café took forever as well and had to remind them about my order.
3/18/2021
Emily B. VERIFIED CUSTOMER
Bryan was very kind and extremely helpful
3/18/2021
Yung H. VERIFIED CUSTOMER
Continue with good service. But....I am very happy with my ES350. SO PLEASE STOP YOUR SELLING ACTIVITY TOWARDS REPLACING IT.
3/18/2021
Adnan A. VERIFIED CUSTOMER
Arron helped me so much. I nearly left the dealership because Roger Choo Yick had the worst customer service ever and was one of the rudest sales rep I ever had in my life. Roger Choo Yick is the worst employee u guys have. If I see him there again there will be a problem for sure.
3/18/2021
Marjorie J. VERIFIED CUSTOMER
Thank you for the prompt service!!
3/18/2021
Terri H. VERIFIED CUSTOMER
Service was quick, Bryan even asked if they could wash it. If i lived in orlando, i would definitely use this dealership for more.
3/18/2021
Jemal O. VERIFIED CUSTOMER
He was very professional and kept me updated on my vehicle’s service status.