Toyota of Orlando Auto Repair Service

WONDERFUL VERY PATIENT ESPEC WITH ME TREATED ME LIKE I WAS HIS MOTHER ????

Tawfiq is a great person. He’s professional, friendly and a very good communicator.

Satisfied

Thanks to Eduardo because mow I know what kind of important service my car need, the kindness and patience that he shows me make me looking forward to come back for a general service

Has a great attitude, very attentive and explained everything in detail.

Fantastic service! Our recall work was done very quickly. The staff were all friendly and professional. Thank you!

They complite the job before the estimated time. Thank you.

Toyota had recommended to buy new breaks for our vehicle. Today I called to get a quote and set up an appointment with Gabriella at that time I made her aware that the wipers were making noise again and I had changed them not too long ago. I also, advised her that the radio on the car had to be changed right after we bought it, because the bluetooth was not working properly. At the time of service the light pannel from the shifter was damaged, I brought it up to the maintenance department, but it never got fixed. Today, I kindly asked her to check the history of the car and to have it changed, she said ok. After the car was done with service today, she advised me that the lightbulb was replaced for just $8, I asked her did you read the notes? She paused and said...no, not really. I had been waiting in the lobby for 3hrs and I needed to leave; therefore, I just paid the bill. On my way home the globe compartment keep popping open,the door is loosen, so when I got home I put the key in but it doesn't work. This time maintenance messed up the globe compartment. But the worst part of today's experience is that the brakes are making a cracking noise. I went back to the dealer around 7:30pm,one of the employees who assisted me earlier took my information and asked me to leave the vehicle overnight, so it can be worked on tomorrow. I advised him that I didn't anyone to pick me up, he said call uber, I said I will bring it back tomorrow. I need my car to be fix 100% tomorrow. This has been the worst purchse ever, I regret buying a vehicle from Toyota.

Courtesy and excellent customer service

Had an appointment at 2 pm. Car didn’t even start getting worked on until 4pm. When I asked how much longer until everything was done I was told everything was complete it was just only 20 more minutes which then turned into a 45 minute wait. Overall service took 3 1/2 hours to get done which caused me to have to call out of work. Most likely not coming back to this location again.

Excellent the service The attention excellent

Very honest, respectful and professional!

Great customer service

Took too long for a service visit. 2 hours for an oil change?

Danny was great. Will ask for him next time I need service

Christie is top notch super great person very helpful she has helped me a lot and stood by my side the entire process fantastic employee you guys are lucky to have her

I was disappointed at the fact that the windshield washer fluid container was not filled up as indicated on the multi point inspection. Luckily, my husband realized it before leaving Toyota of Orlando.

Job Very Well done! Thank you again, Arron!!

Great Customer Service and Professional.

Excellent Service.