Bryan was so helpful and efficient - I really appreciated both of these qualities on a busy day.
6/21/2021
Kaitlin C. VERIFIED CUSTOMER
Cliff the driver was amazing! Kind, courteous, and a great conversation. However the communication of my pick-up was not well done. I was asked if I was done where I was bc my car was ready early. I said that’s fine, finished up, paid my check, and texted that I’d wait outside (in 90 degree heat). Nearly 45 minutes later, the van arrived. To improve this, inform the customer what time they should expect the car to come so if they have nearly an hour to go as I did, they could plan on their end better. I also got a text saying my car was ready and waiting for me to come get it while I was sitting out in the heat, which then made me worried that there was some miscommunication. I couldn’t pick it up bc I was waiting on y’all to come back and get me first.
6/21/2021
Marie J. VERIFIED CUSTOMER
No comments
6/20/2021
Sandra S. VERIFIED CUSTOMER
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6/20/2021
Tammy M. VERIFIED CUSTOMER
Gus is the best!!!
6/20/2021
Josefina Fernandez. VERIFIED CUSTOMER
He was great. Thanks
6/20/2021
Carlos U. VERIFIED CUSTOMER
Very good attention
6/20/2021
Debra C. VERIFIED CUSTOMER
Danny was very knowledgeable and helped me during this unfortunate situation with my tire. Thank you!
6/20/2021
Carlos E. VERIFIED CUSTOMER
Excelent services provided by Jesse Santiago
6/20/2021
Armando V. VERIFIED CUSTOMER
Un 10
6/20/2021
Charles W. VERIFIED CUSTOMER
Excellent service as usual
6/20/2021
Joel B. VERIFIED CUSTOMER
Rick alerted me to an addition service that I had not planned on doing. He provided the benefits and I went forward with the throttle body cleaning and it made a difference in smoothness of the drive. Thank you.
6/20/2021
Greg M. VERIFIED CUSTOMER
The service was completed so quickly, in under an hour
6/20/2021
Amidat O. VERIFIED CUSTOMER
Tawfiq was great, he resolved my issues and was very attentive.
6/20/2021
Joe-Ann I. VERIFIED CUSTOMER
Danny greeted me with a smile. He was very!!!!nice. He asked if I had an appointment. I said no. He immediately said I am so sorry it will take a while. However we will get it done. I was so grateful that I wasn't turned away. It was an emergency and I left TOYOTA of ORLANDO happy as always. I can't match the service I have always received from when I made my 2016 purchase. The snack attendant and cashier was equally as pleasant. Thanks for hiring caring employees.
6/20/2021
Kenny Arroyo. VERIFIED CUSTOMER
Excelente servicio
6/20/2021
Carlos G. VERIFIED CUSTOMER
Very good service, just a little long for a an oil change
6/20/2021
Michael K. VERIFIED CUSTOMER
Victor was very kind , friendly and efficient.
Thank you