Very satisfied with the service and Brian is definitely an asset to your firm
5/24/2021
Yarislyn R. VERIFIED CUSTOMER
Rep was fast processing the paper work, great and efficient. Very happy.
5/24/2021
Karina L. VERIFIED CUSTOMER
This was my first time with Toyota of Orlando and the experience certainly could have been better. The service portion was decent and I was assisted promptly but I was not informed until pick up of other services that my vehicle could need like the engine/ cabin filter and tire rotation (which I thought was included). The unsatisfactory portion came along with the courtesy shuttle. On the ride to my destination I was crammed in a van with 2 other passengers that were going in the opposite direction of me. On the way back, the driver could not locate my building, causing me to stand outside constantly calling the dealership for about 25 minutes. She did eventually find me and had an attitude when she picked me up, when I am the one who should have been pissed! I asked the dealership for a direct line to the driver so I could give her directions and they said the drivers only have walkee talkees so I was aggravated when she arrived and I saw she had a cell phone.
5/24/2021
Nelson S. VERIFIED CUSTOMER
The rep did an awesome job. He got me in and out in about an hour without an appointment, but the techs took my antenna off my car and never put it back. It was left on my passenger seat.
5/24/2021
Amy A. VERIFIED CUSTOMER
Edexavier was awesome! Great communication, honest and anticipated my needs!!
5/24/2021
Nelson Jose. VERIFIED CUSTOMER
It took too much time to complete the service. ( > 3 hrs )
5/24/2021
Logan G. VERIFIED CUSTOMER
Danny was awesome. Will be back because of his costumer service. But my vehicle upon pickup was left in four wheel drive low, not sure why? My mirrors were in a a different position, both pointing straight down at the ground and finally it was not locked overnight.
5/24/2021
Rosa A. VERIFIED CUSTOMER
Mr. McKeon took care of the needs of my vehicle and the recall problem. He also advised me of things that needed to be taken care of; which I will, by the end of next week.Thank you
5/23/2021
Kelsey C. VERIFIED CUSTOMER
Rick was the best!
He is above and beyond!!
5/23/2021
Francisco B. VERIFIED CUSTOMER
Everything excellent
5/23/2021
Luke G. VERIFIED CUSTOMER
Bryan is a great advisor that gives excellent information to the customer.
5/23/2021
Oseve V. VERIFIED CUSTOMER
God bless you guys great job
5/23/2021
Nicole M. VERIFIED CUSTOMER
Mr. Danny was so kind. He was able to answer all of my questions and made my experience lovely.
5/23/2021
Rosanna S. VERIFIED CUSTOMER
At the time of pick up Gus was not there but Michael helped me n I was very satisfied with his service and professionalism
5/23/2021
Cesar M. VERIFIED CUSTOMER
Good
5/23/2021
J. R.. VERIFIED CUSTOMER
Gabriela is just amazing. Very satisfied with her way of getting the job done
and more with the way she is with customers... 6 stars.
5/23/2021
Terry B. VERIFIED CUSTOMER
Bryan is an exceptional caring and professional representative. He has clear concise communication skills. I was able to resolve my car problems and thanks. He deserves a raise ASAP. Thanks Mr. Burt.
5/23/2021
Nolan M. VERIFIED CUSTOMER
Very satisfied with the service
5/23/2021
Alexandre V. VERIFIED CUSTOMER
She had a great and fast response. Really professional
5/23/2021
Patricia L. VERIFIED CUSTOMER
From beginning to end, every person I encountered was courteous and helpful.
The service was fast and I appreciated the courtesy ride to Target. I will continue driving from Vero Beach to have service at Toyota of Orlando.