I met Eddie on my last service, he is very sincere and honest and feel trust on him. When we handle our vehicles, we always look trustable person. He told that our service charges very reasonable compared to another companies and more over you can trust well here. Last 5 yes my vehicle's handle by one of my friend Thomas. Now I decided to do with Eddie...
5/7/2021
Lisa K. VERIFIED CUSTOMER
Roger AGAIN has gone above and beyond for me. I appreciate his communication, professionalism and disposition. He is a phenomenal asset to the team at Toyota of Orlando! Big THANKS TO ROGER.????????????
5/7/2021
Socrates P. VERIFIED CUSTOMER
It’s all good!
5/7/2021
Anna N. VERIFIED CUSTOMER
I normally see Danny when I take the car in for service but was told he was off so I was seen by Tawfiq. He was very nice and professional. Explained everything to me about what services my car needed and went over all pricing with me. Didn’t pressure me at all and made suggestions to help me decide what needed to be done. My first time with him and definitely won’t be my last. I give him 5 stars for his customer service!
5/7/2021
Carmen Roberts. VERIFIED CUSTOMER
Overall I was very pleased with the sales associate he went above and beyond to make me a happy customer ????
5/7/2021
Ryan K. VERIFIED CUSTOMER
If the Porters need to move the seat, steering wheel, rear view AND both side view mirrors just to move the car in and out of the service area, then they can put it back the way they found it. What is the point in making an appointment for an oil change if it’s going to take 2.5 hours? I’ve been getting oil changes in my vehicles for 28 years and never has it taken over an hour, let alone 2.5, and NEVER has it cost $80.
5/7/2021
Ydelene H. VERIFIED CUSTOMER
Good job
5/7/2021
Charles M. VERIFIED CUSTOMER
Came to Toyota of Orlando for an oil change and tire rotation and had an appointment for 11 am they got me right in but that’s about as far as the good went.I had my son with me so we headed to the play room to find that every toy was broken and the room dirty. So after almost 2 hrs my vehicle was still not ready and hadn’t heard from anyone as to how much longer it was goin to be. So I had to walk around trying to find someone to help me find the service advisor that was handling my vehicle. Finally found his desk to also see the paper work for my vehicle and that it was done. But the service advisor was no where to be found so I waited by his desk for about 15-20 minutes for him to return. I am satisfied with the work done but the customer service in this dealership is less then pleasing. I will not be returning to that location. My family has turned to Toyota for a more reliable vehicle in the past few years and love our highlander and our Camry we traded in for it. But if this dealership was the only one available it would of definitely changed our mind on buying
5/7/2021
Kevin A. VERIFIED CUSTOMER
Victor was nice and helpful with getting my car sorted without making me feel pressured to do anything unnecessary like other dealers do. Thank you again for the help!
5/7/2021
Kimberly A. VERIFIED CUSTOMER
Very nice and helpful
5/7/2021
Belinda S. VERIFIED CUSTOMER
I look forward to it.
5/7/2021
Bonnie M. VERIFIED CUSTOMER
I look forward to the Toyota contact when I can discuss the day at the detailing
5/6/2021
Terrence W. VERIFIED CUSTOMER
Edxavier was very honest on how busy you were today, that was greatly appreciated. He was friendly and very thorough.
5/6/2021
John F. VERIFIED CUSTOMER
Professional
5/6/2021
John L. VERIFIED CUSTOMER
Gabby is very professional and honest. We get completely comfortable with her assessment of our repair needs.