His was great, 25000 mile check went well and I got back on the road in a timely manner
5/6/2021
Edibarca Llc. VERIFIED CUSTOMER
Muy bien atendido, satisfecho
5/6/2021
Andrew P. VERIFIED CUSTOMER
I felt rushed. Usually the team is patient, let's you know what's going on. However, maybe i cane on the wrong day. It was busy, and the team seemed under the gun. Previous experiences have been fantastic. Not so this time.
5/6/2021
Blair C. VERIFIED CUSTOMER
I very much appreciate John Wells as my service advisor. He always is very thorough and keeps me updated on what I need to best service my vehicle. He is always very professional and I appreciate his help greatly! Thank you for having a great service department and great employees like John
5/6/2021
William H. VERIFIED CUSTOMER
Very professional, excellent service, always considering needs of customer.
5/6/2021
Yves M. VERIFIED CUSTOMER
great service thank you
5/6/2021
Medna B. VERIFIED CUSTOMER
He is a man of his word he got me in out. He was great with an awesome customer service making sure I was well taking care of. Thank you!
5/6/2021
John G. VERIFIED CUSTOMER
Outstanding service
5/6/2021
Lisa M. VERIFIED CUSTOMER
extremely impressed with mr mckeon today
5/6/2021
Ralph V. VERIFIED CUSTOMER
Great service and great communication from my service rep. Kudos to the entire team! I was in and out quickly without a hitch!
5/6/2021
Gabriel L. VERIFIED CUSTOMER
Por primera vez en años como cliente hoy no me sentí bien atendido en Toyota. Luego de recibir mi carro y entrar a la sala de espera, la persona que me atendió (Víctor Fuentes) se acercó para decirme que el tiempo de los servicios se venció, a lo que le dije que no importaba, luego el me preguntó que quería hacerle, cuando ustedes son los que saben al tratarse de un servicio de rutina. Me pregunto si queria cambiar el aceite a lo que yo le pregunte si le correspondía por las millas. El fue a revisar y me dijo que no. Senti mal manejo o poco conocimiento de una persona que debería ser quien me asista. Si mi esposa hubiera ido seguro le hubiera dic hu o que si al cambio cuando no correspondía. Pero peor. Al momento de recibir el mensaje de que mi carro estaba listo, espere más de 10 minutos y aparentemente el se había ido, supongo a almorzar. Tuve que ir donde otra persona y pedirle el favor de que buscara mis papeles para poder irme. Esto es una muy mala coordinación, si alguien se va no pueden hacer esperar almcliente hasta que regrese... definitivamente hoy no fue igual
5/6/2021
Charles Johnson. VERIFIED CUSTOMER
Good job thanks Gus, I Appreciate the contactless service as well
5/5/2021
Johnny S. VERIFIED CUSTOMER
Ok
5/5/2021
Rick S. VERIFIED CUSTOMER
Danny the representative was fantastic. I need to have a radiator replaced and he looked in the system and said it would take six hours and charge me $1400 they lowered it to 1100. I took it to another company it took them two hours and they charge me $400. I am very disappointed in the in the information was given based on how many hours it took to replace that radiator. I’ve been coming for Toyota for service on my car the whole time I’ve had my car for over six years. I also bought a Toyota Highlander from my wife. I will no longer ever be using your service for fix any of them
5/5/2021
Maricel R. VERIFIED CUSTOMER
Michael Natale was truly exceptional the Best I will continue going to the Toyota for car needs with Michael Natale
5/5/2021
Veronica M. VERIFIED CUSTOMER
He was prompt and friendly. Great customer service!
5/5/2021
Denise V. VERIFIED CUSTOMER
Danny is a very sweet man, very informative & explained things thoroughly to me !
5/5/2021
Anthony B. VERIFIED CUSTOMER
Well done and got me in and out leaving with a clean vehicle.