Bryan did a great job in getting our car fixed by mid afternoon .and appreciate his efforts in getting us a rental car for the day!
4/22/2021
Ruthvin M. VERIFIED CUSTOMER
Yes
4/22/2021
Rachael S. VERIFIED CUSTOMER
No complaints the Toyota team always go beyond with customer service
4/22/2021
Tracy N. VERIFIED CUSTOMER
I was told on the phone that the price to replace the weatherstripping assy on all 4 doors of my truck would cost for parts and labor would be under 300.00 dollars. When I got my bill it was 385.00 dollars. That's almost 100.00 difference. Lucky I had the money to cover it. My associate Brian I felt should give the customer an update on the status of there vehicle instead of playing on his phone. I had to keep asking what was going on with my vehicle because the board that tells the status of we're my vehicle is erased my name of the board so I had no idea what was going on. I am thinking of stop going to Toyota to service my vehicle from now on
4/21/2021
Mckinney W. VERIFIED CUSTOMER
Good service
4/21/2021
Julla V. VERIFIED CUSTOMER
Edxavier is fantastic and never disappoints! He’s always been my service advisor by request. His communication about the vehicle and status of the service is outstanding!
4/21/2021
Sharon C. VERIFIED CUSTOMER
VERY GOOD SERVICE, GABRIELA HELP US A LOT WITH UR REQUESTED. FOR SURE WE WILL COME BACK AGAIN.
4/21/2021
Sushrut P. VERIFIED CUSTOMER
Jesse is a good professional
4/21/2021
John H. VERIFIED CUSTOMER
Gabriella was fine, however i thought over 2 hours for a simple oil change was a bit excessive. Maybe scale back on the number of appointments so you can focus on timely service. Thank you.
4/21/2021
Constance H. VERIFIED CUSTOMER
Michael was great! He explained details about my new Highlander that never occurred to me. I enjoyed talking to him.
4/21/2021
Eleonor P. VERIFIED CUSTOMER
Thank you.
4/21/2021
Anselmo B. VERIFIED CUSTOMER
I've been working with John for years and he is honest, pleasant, and always go out of his way for the customer. I've been to other dealers & their focus is on getting more money out of customers & their status. He is the reason I continue to get my car service but also I love the care & professionalism that the Toyota staff provide. Thank you for all that you do.
4/21/2021
Antonio S. VERIFIED CUSTOMER
Good job..
4/21/2021
Ygor P. VERIFIED CUSTOMER
Excelente servicio y una atención inigualable, no los cambio por nadie
4/21/2021
Tahkanaeya Walthour. VERIFIED CUSTOMER
Eddie was amazing and did a wonderful job informing me about my car!
4/21/2021
Walter Z. VERIFIED CUSTOMER
John helped me a lot and he provided me good customer service.
4/20/2021
Tuyet N. VERIFIED CUSTOMER
Very disappointed with salesman the service He over charge I call twice left massages he did not call back it took 5 hours for the serviced this time we brought four cars from this place always have serviced here but very disappointed this time I feel cheated and over charged I will warning Friend and family to think twice before taking their car here obviously I have find better service and more honestly elsewhere
4/20/2021
Ciara N. VERIFIED CUSTOMER
Thank you Mike! :)
4/20/2021
Eulogio E. VERIFIED CUSTOMER
Mr Santiago did a very good job. He's also friendly, and respectable. In other words, excellent job. Thank you.
4/20/2021
Ngyuen A. VERIFIED CUSTOMER
John was a great help and friendly. Thank you so much ????