My Vehicle had a collision on property when bringing it back from its first oil change. No one told me anything happen to my vehicle. After sitting there for 1 and a half saw my vehicle waiting to be washed and found out then what happened. No communication between me or the staff on what happened. Then had to take my vehicle to the body shop. Once there they wanted me to bring it back on the 24. Unexpectable fir me not to get a loaner vehicle right then and there. Tried to speak to the owner and was pushed off to the service manager. Then was given a rental from enterprise after getting a little loud. Need the owner to contact me.
3/21/2021
Ezra C. VERIFIED CUSTOMER
Everything went well
3/21/2021
Hugo Galue. VERIFIED CUSTOMER
Excelente atención
3/21/2021
Janelle H. VERIFIED CUSTOMER
Rick was great. Got my vehicle back in the time expected.
3/21/2021
Christopher S. VERIFIED CUSTOMER
John always goes above and beyond. Thankyou!
3/21/2021
Terese M. VERIFIED CUSTOMER
Thank you for all of your help. We greatly appreciate it.
Yes DANNY were great gave me all the the information that was needed for what was going on with the tires great job done very good job
3/21/2021
Deborah H. VERIFIED CUSTOMER
Very satisfied
3/20/2021
Katrina K. VERIFIED CUSTOMER
Order Summary
Repair Order Date
3/19/2021
Repair Order Time
8:57 AM to 211pm......WOULD YOU BE SATISFIED?? Waiting this length of time for a tire plug/patch repair??? Come on man...DO BETTER.
Repair Order #
572332
- work on communication
- be more efficient
- Lesson for myself-make an appt or go somewhere else, considering it was an emergency I thought I could depend on you guys to provide better care.