Great service! Terry, who came to pick up my car, is the best! Even came in and checked on me when I dropped the loaner off. He’s a keeper. Brandon was great too. Was able to squeeze in some recall work in addition to my windshield replacement. Amazing service ALL the time.
5/15/2021
Stanley S. VERIFIED CUSTOMER
Excellent service kept me informed all the time you had the car
5/15/2021
Eric S. VERIFIED CUSTOMER
Brandon explained everything. More importantly, he sought me out in the dealership and called me by name. He was very professional and courteous.
5/15/2021
Daniel K. VERIFIED CUSTOMER
Very good!
5/14/2021
Travis D. VERIFIED CUSTOMER
I never received a call when my vehicle was done. Maybe I wasn’t supposed to, but I had to call in to find out that the car was done, two hours after it should’ve been
5/14/2021
Joey B. VERIFIED CUSTOMER
Very professional communication and very easy task to set up an appointment.
5/14/2021
Teri E. VERIFIED CUSTOMER
Schulte Subaru is top notch!
5/14/2021
Stephanie W. VERIFIED CUSTOMER
Very helpful!
5/14/2021
Pat D. VERIFIED CUSTOMER
Everyone in service & your car service were great today! Thank you for taking the time to update me after you were done! Cat looks and drives better - hope that continues! Will call if I need any additional service! Andrew, Terry & Taylor were very helpful! Thank you!
5/14/2021
**** F. VERIFIED CUSTOMER
He was very accommodating and communicated well. The car wash was not working but does not reflect his service at all.
5/13/2021
Nikolina J. VERIFIED CUSTOMER
Extraordinary
5/13/2021
Ryan W. VERIFIED CUSTOMER
Very nice and professional. My only complaint was that it was almost 40 minutes from my car being done with service and cashing out. The delay was for “finishing up the estimates” for future work.
5/13/2021
Ryan L. VERIFIED CUSTOMER
Great service fast and helpful. thank you for everything!
5/13/2021
Dawn J. VERIFIED CUSTOMER
Great service. Finished ahead of projected time.
5/12/2021
Jon K. VERIFIED CUSTOMER
My experience was great but some outdoor seating on a nice day would have been nice for the wait. In the past you have have had outside seating. I made myself as comfortable as I could on one of your carts! LOL. Keep up the great service!
5/12/2021
Anthony D. VERIFIED CUSTOMER
Your usual excellent customer service -loaner, phone calls, etc.
VERY HAPPY with Schulte Subaru
5/12/2021
Donovan K. VERIFIED CUSTOMER
The service we get is always great!
5/12/2021
Lori W. VERIFIED CUSTOMER
She was very helpful
5/12/2021
Leah W. VERIFIED CUSTOMER
When I showed up for my appointment, several staff members acted confused even though I had received a text confirmation. I was told to leave the vehicle but when I returned an hour later, I was informed the passenger side visor hadn’t even been ordered and obviously could not be replaced then. It would have been ok if I would t have been questioned again on my confirmation and why there wasn’t a staff member who was initialed for it. Also, I had a very similar experience in January with trying to get the drivers side visor replaced for the same malfunction along with some windshield chips (in that case I waited in the lobby for 45 minutes before being told the staff member wasn’t on duty to fix it). Both times I’ve taken off work to come to the dealership, so when the visor does come in, it would be incredibly helpful if a service representative could just come to my office to fix it (I’ve been told it’s an easy 20 minute fix both times as well). Thank you for following up!