Jennifer was very helpful. She kept me informed through the entire process. Haven't had that kind of customer service in years ! A job well done.
4/15/2021
Carolyn O. VERIFIED CUSTOMER
Great service! Friendly workers! Love the comprehensive 4-page report! Thank you. I love my Sub!!!
4/15/2021
Ron R. VERIFIED CUSTOMER
True professionals!!
4/15/2021
Duane B. VERIFIED CUSTOMER
Did a great job! Thank you
4/15/2021
Cindy P. VERIFIED CUSTOMER
Ever since a warranty repair involving my muffler, my car was squeaking all the time..to the point of annoying. Initially, he did not think the muffler had anything to do with it. As it turned out, the muffler was missing a bolt and was not installed properly. They put in the bolt and now I have not noticed any noise. Luckily I had other appointments and was given a loner to run errands. Otherwise I would have spent my time and money coming from Brookings would have been frustrating.
4/15/2021
Randy S. VERIFIED CUSTOMER
The shocks make the truck almost feel new again thanks for working on getting the right ones for the truck it was worth it I look forward to working with Nate on my next truck project
4/15/2021
Patrick G. VERIFIED CUSTOMER
Appreciated the loaner car and the car wash!
4/14/2021
Tom L. VERIFIED CUSTOMER
Everyone was very nice. Explained everything. Good service with both of my vehicles. Thanks
4/14/2021
Thornton Carpets. VERIFIED CUSTOMER
Great to work with always has loaner if we need one.
4/14/2021
Nancy H. VERIFIED CUSTOMER
Appreciated how Trevor answered our questions and kept us informed.
4/14/2021
James L. VERIFIED CUSTOMER
No updates were provided. He did not respond to a voice message left. It took 3 phone calls in an hour to get any info. Tommy never did call, finally sent a text with the information on my vehicle being ready. (I usually don’t mind texts. Why not utilize them more with updates?) He gave no apology, no “I received your voice message, I’m sorry I didn’t call you back”, no explanation.
I shouldn’t have had to bring my car back in following new tire installation in the first place. It was an inconvenience.
4/14/2021
Jenna C. VERIFIED CUSTOMER
Jen was awesome!!!!
4/14/2021
Mary J. VERIFIED CUSTOMER
Thank you
4/14/2021
Signe U. VERIFIED CUSTOMER
He is great to work with !!!
4/13/2021
Pamela N. VERIFIED CUSTOMER
Professional. Courteous. Helpful.
4/13/2021
David L. VERIFIED CUSTOMER
Made sure everything is in working order. Thank you for all you do.
4/13/2021
Thomas L. VERIFIED CUSTOMER
Thanks again. Well done
4/13/2021
Roxy H. VERIFIED CUSTOMER
We believe our brake problems have been fixed
4/13/2021
Andrea V. VERIFIED CUSTOMER
I did not have an appointment, but the service staff still got my car through as I waited. I appreciate that.
4/13/2021
Kristie H. VERIFIED CUSTOMER
He was very attentive to me. I appreciate the fact that Subaru employs such
Outstanding people that are well educated to their business.